Jessica Gibbs
Long Beach
Summary
I am friendly, outgoing and very welcoming. I am responsible and also very mature. I am very creative and I love to express myself artistically. I take all of my jobs extremely seriously and I thrive in all types of work environment.
Overview
9
9
years of professional experience
Work History
Senior Account Executive
Canon USA
New York
01.2025 - Current
- Managed account portfolios to secure timely renewals and enhance service delivery.
- Negotiated contracts and pricing with clients to maximize profitability.
- Prepared client presentations on new products and services to drive engagement and inform decision-making.
- Conducted market research to identify new business opportunities and trends.
- Coordinated social media content across platforms to engage target audiences.
- Drafted internal communications to keep staff informed about company updates.
Account Executive
Canon Solutions America- CANON USA
New York
12.2022 - 12.2024
- Developed and executed targeted marketing campaigns, resulting in increased sales engagement.
- Drove product sales growth through strategic marketing campaigns focused on key demographics.
- Led creative brainstorming sessions to generate innovative marketing concepts.
- Built and maintained productive relationships with customers and internal partners.
- Engaged with customers and staff to address inquiries via phone and email.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Created memos, letters and other documents, fostering internal and external communication.
Retail Sales Consultant
AT&T
Merrick
07.2021 - 10.2022
- Greeted customers and assisted in locating requested items, enhancing customer satisfaction and retention
- Initiated friendly conversation with customers to determine level of assistance required
- Answered questions about promotions and resolved customer issues according to store policies, ensuring a positive shopping experience
- Utilized strong customer service skills to meet and exceed sales goals 100%
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy
- Generated brand awareness and positive product impressions to increase sales
- Adhered to company initiatives and achieved established goals
Barista
SPOT/CREATE
Buffalo
09.2019 - 03.2020
- Prepared smoothies and specialty coffee quickly to enhance customer satisfaction.
- Ensured customer satisfaction by addressing needs and inquiries promptly.
- Trained new baristas in beverage preparation and customer service to maintain high standards.
- Maintained calm demeanor during high-volume periods and special events.
- Fostered a supportive work environment through teamwork and cooperation.
- Utilized strong communication skills to assist coworkers and customers.
- Managed cash register with precise attention to detail to ensure accurate transactions.
Cashier Sales Associate
Costco Wholesale
Lawrence
04.2018 - 08.2019
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Engaged customers with a friendly smile and knowledgeable support to promote sales and build loyalty.
- Provided dedicated front-end customer service to enhance shopping experience and foster loyalty.
- Asked targeted questions to identify customer needs and recommend suitable products.
- Responded to members’ concerns with friendly and knowledgeable service
- Followed company safety regulations to maintain a safe work environment.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
Afterschool Counselor
Learning Enrichment Center
St. Albans
07.2017 - 03.2018
- Increased student participation in center activities by integrating creative role-playing exercises
- Created programs to engage students and enhance their interest in learning
- Facilitated group sessions while providing individualized support to enhance student development
- Met with parents to resolve conflicting educational priorities and issues
- Documented student attendance and progress against goals
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff
- Maintained safety and security of all youths under care.
Education
Bachelor of Arts - Journalism
SUNY College At Old Westbury
Old Westbury, NY05-2023
High School Diploma -
Benjamin N Cardozo High School
Bayside, NY06-2018
Skills
- Account management
- Client relationship management
- Client communication
- Strategic planning
- Superior organizational ability
- Detail oriented
- Skilled problem solver
- Natural leader
- Excellent communication skills
- People oriented
- Strong work ethic
Accomplishments
- Best New Media
Timeline
Senior Account Executive
Canon USA
01.2025 - Current
Account Executive
Canon Solutions America- CANON USA
12.2022 - 12.2024
Retail Sales Consultant
AT&T
07.2021 - 10.2022
Barista
SPOT/CREATE
09.2019 - 03.2020
Cashier Sales Associate
Costco Wholesale
04.2018 - 08.2019
Afterschool Counselor
Learning Enrichment Center
07.2017 - 03.2018
Bachelor of Arts - Journalism
SUNY College At Old Westbury
High School Diploma -
Benjamin N Cardozo High School