Summary
Work History
Education
Skills
Certification
Additional Information
Assessments
Areas Of Experience
Timeline
Generic
Jessica Godfrey

Jessica Godfrey

Spartanburg,SC

Summary

Background encompasses extensive professional experience utilizing a strong work ethic, an attitude to "go the extra mile, " and a willingness to analyze and learn new information quickly to serve customers, patients and employers more effectively. Strengths: Positive attitude - brings enthusiasm to daily tasks; excellent communication skills (able to develop positive relationships with individuals of all ages and backgrounds); self-motivated; achievement-oriented; works well independently or in a team environment; skilled at multi-tasking; highly responsible; dependable.

Work History

Manufacturing Technician Line Lead

Keurig Dr Pepper, Inc.
03.2024 - Current
  • Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
  • Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
  • Made sure that products were produced on time and are of good quality.
  • Increased overall productivity by training new technicians and providing ongoing support to team members.
  • Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
  • Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
  • Enhanced product quality through meticulous monitoring of manufacturing processes and regular equipment maintenance.
  • Performed preventative maintenance and inspections on production machinery.
  • Reduced waste by optimizing material usage and adhering to strict quality control measures.
  • Participated in continuous improvement initiatives, sharing insights and suggestions for enhancing operational efficiency.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Utilized Lean Manufacturing principles to eliminate inefficiencies and maximize productivity throughout the facility.
  • Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
  • Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
  • Served as a reliable resource for junior technicians, providing guidance on best practices and troubleshooting techniques when needed.
  • Collaborated closely with quality assurance to identify and correct potential production issues before final assembly.
  • Conducted regular equipment calibrations to maintain high accuracy and performance standards.
  • Improved product quality, conducting detailed inspections and adjustments during manufacturing processes.
  • Developed and maintained safety protocols to significantly reduce workplace accidents.
  • Supported continuous improvement initiatives, contributing ideas that led to process enhancements.
  • Reduced machine downtime with proactive maintenance and timely troubleshooting.
  • Inspected products and machines to maintain quality and efficiency.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Performed daily inspections and maintenance of equipment to manage wear and tear.
  • Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.
  • Monitored product quality to achieve superior quality reputation.
  • Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
  • Followed daily production schedules for organized and on-time deliveries.
  • Monitored inventory levels closely, coordinating with procurement teams to replenish stock as needed without causing delays in the production process.
  • Implemented cost-saving measures without compromising on quality or efficiency.

Filling Operator

Bausch & Lomb
04.2021 - Current
  • Working in an Aseptic Processing Area with contact lens solution
  • Duties include monitoring lines, appropriate quality checks, intervention, following all rules of SOPs
  • Stocking and validating line clearances when line is closing

Patient Representative II

Kudzu Medical
10.2019 - 03.2020
  • Employed with a hospital in the emergency department
  • Strong communication skills in a highly professional environment
  • Triage patients to the emergency department for treatment.
  • Collected patient information and submitted insurance for timely filing of claims.
  • Collected co-pays upon check out.

Physician Practice Specialist / Intake Coordinator

Greenville Health System
01.1997 - 01.2019
  • Assignments: Steadman Hawkins Clinic (Sports Medicine); Customer Service; Trauma; Children's Hospital; Developmental Behavioral Pediatrics
  • Maintained medical records database
  • Familiar with ECW, GE Centricity and Lawson Portal Computer Systems/Software, Epic
  • Collected co-payments, totaled charges and handled registrations
  • Pre-collections of co-pays and registration information
  • Ran encounter forms, scheduled appointments and answered phone
  • Intake coordination, customer service (patients), filing and clerical duties
  • Worked closely with physicians as to scheduling requirements
  • Handled all scheduling issues for Pediatric Neurology, Developmental Pediatrics, Kinetics and the Psychology Department of the Children's Hospital
  • Obtained demographic information from patients
  • Worked with clinicians (one-on-one) with scheduling demands
  • Cross trained in Endocrinology and Urology

Sales Associate (Part-Time)

Macy's
01.2005 - 01.2008
  • Retail sales (cosmetic products), customer service, cash register operation and make-up demonstrations

Lab Assistant

Wilson Sporting Goods
01.1996 - 01.1997
  • Quality control over platform tennis product, analyzed the deflection, rebound, size and weight; data entry; general clerical duties

Administrative Assistant to General Manager

Dispoz-O Plastics
01.1993 - 01.1996
  • Filing, data entry, budgeting, checked attendance for employee payroll and created database for the molding department to help track expenses
  • Answered switchboard phones, screened incoming resumes and general clerical duties
  • Human Resources skills will an emphasis on recruitment

Education

Bachelor of Science - Political Science/criminal justice

University of South Carolina Upstate
Spartanburg, SC

High school or equivalent -

Laurens High School
Laurens, SC

Associate of Arts - Transfer

Greenville Technical College
Greenville, SC
01.2004

Associate in Science - College Studies

01.1995

Diploma - Dental Assisting

Spartanburg Technical College
Spartanburg, SC
01.1993

Skills

  • Medical Billing
  • Sales Experience
  • Customer Service
  • Hospitality Experience
  • Recruiting
  • Typing
  • Microsoft Excel
  • Microsoft Office
  • Receptionist
  • Sales
  • Scheduling
  • Training
  • Filing
  • Billing
  • Bilingual
  • Human Resources
  • Medical Terminology
  • Data Entry
  • 10 Key Calculator
  • QuickBooks
  • Office Experience
  • ATS
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Medical Records
  • EClinicalWorks
  • Epic
  • EMR Systems
  • Makeup Application
  • Pharmacy Technician Experience
  • Insurance Verification
  • Phone Etiquette
  • Medical Office Experience
  • Employee Orientation
  • Medical Scheduling
  • Clerical Experience
  • HIPAA
  • Laboratory Experience
  • Experience Administering Injections
  • Office Management
  • Management
  • Data Collection
  • Clean room
  • Google Docs
  • Talent Acquisition
  • Computer Skills
  • Leadership
  • Oracle
  • Quality Assurance and product testing

Certification

  • Driver's License
  • Human Resources Management Essentials, 01/01/19, Present
  • Licensed Pharmacy Technician, 05/01/20, 06/01/21
  • Pharmacy Technician Certification

Additional Information

Background encompasses extensive professional experience utilizing a strong work ethic, an attitude to 'go the extra mile,' and a willingness to analyze and learn new information quickly to serve customers, patients, and employers more effectively., Strengths: Positive attitude - brings enthusiasm to daily tasks; excellent communication skills (able to develop positive relationships with individuals of all ages and backgrounds); self-motivated; achievement-oriented; works well independently or in a team environment; skilled at multi-tasking; highly responsible; dependable., Computer experience: Word; Excel; PowerPoint; Access; ECW; GE Centricity; Lawson Portal; Epic.

Assessments

  • Organizational Skills, Proficient, 08/01/19
  • Receptionist, Proficient, 07/01/19
  • Verbal Communication, Familiar, 07/01/19
  • Customer Focus & Orientation, Highly Proficient, 05/01/19
  • Personality: Hard-Working, Proficient, 05/01/19
  • Sales Skills: Influence & Negotiation, Familiar, 05/01/19
  • Conscientiousness, Highly Proficient, 01/01/20

Areas Of Experience

  • Working Closely with Medical Personnel
  • Answering Business Phone
  • Filing
  • Scheduling Appointments
  • Quality Control Over Platform Tennis Product
  • Providing Excellent Customer Service
  • Cosmetic Sales/Demonstrations
  • Electronic Medical Records
  • Daycare Operations (Teaching)
  • Budgeting
  • Special Needs Adult Care
  • Checking Attendance for Employee Payroll

Timeline

Manufacturing Technician Line Lead

Keurig Dr Pepper, Inc.
03.2024 - Current

Filling Operator

Bausch & Lomb
04.2021 - Current

Patient Representative II

Kudzu Medical
10.2019 - 03.2020

Sales Associate (Part-Time)

Macy's
01.2005 - 01.2008

Physician Practice Specialist / Intake Coordinator

Greenville Health System
01.1997 - 01.2019

Lab Assistant

Wilson Sporting Goods
01.1996 - 01.1997

Administrative Assistant to General Manager

Dispoz-O Plastics
01.1993 - 01.1996

Bachelor of Science - Political Science/criminal justice

University of South Carolina Upstate

High school or equivalent -

Laurens High School

Associate of Arts - Transfer

Greenville Technical College

Associate in Science - College Studies

Diploma - Dental Assisting

Spartanburg Technical College
Jessica Godfrey