Jessica Gonzales
San Antonio,TX
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Whataburger. Proven ability to enhance team performance through effective problem-solving and efficient task execution. Skilled in inventory management and quality control, consistently ensuring optimal product availability and customer satisfaction.
Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
11
11
years of professional experience
Work History
Team Member
Whatburger
San Antonio, TX
08.2024 - 05.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Merchandiser
Sears Outlet Store
San Antonio, TX
04.2017 - 05.2021
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
Warehouse Worker
Sears
San Antonio, TX
08.2014 - 06.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
Vocational - Medical Office Specialist
Career Quest
San Antonio, TX12-2008
High School Diploma -
Burbank High School
San Antonio, TX06-1998
Skills
- Customer service
- Optimistic outlook
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Professional Working
Timeline
Team Member
Whatburger
08.2024 - 05.2025
Merchandiser
Sears Outlet Store
04.2017 - 05.2021
Warehouse Worker
Sears
08.2014 - 06.2017
Vocational - Medical Office Specialist
Career Quest
High School Diploma -
Burbank High School