Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Gonzales

San Antonio,TX

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Whataburger. Proven ability to enhance team performance through effective problem-solving and efficient task execution. Skilled in inventory management and quality control, consistently ensuring optimal product availability and customer satisfaction.

Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

11
11
years of professional experience

Work History

Team Member

Whatburger
08.2024 - 05.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Merchandiser

Sears Outlet Store
04.2017 - 05.2021
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Handled packages with care while transporting from truck to loading dock.

Warehouse Worker

Sears
08.2014 - 06.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Education

Vocational - Medical Office Specialist

Career Quest
San Antonio, TX
12-2008

High School Diploma -

Burbank High School
San Antonio, TX
06-1998

Skills

  • Customer service
  • Optimistic outlook
  • Teamwork and collaboration
  • Problem-solving

Languages

Spanish
Professional Working

Timeline

Team Member

Whatburger
08.2024 - 05.2025

Merchandiser

Sears Outlet Store
04.2017 - 05.2021

Warehouse Worker

Sears
08.2014 - 06.2017

Vocational - Medical Office Specialist

Career Quest

High School Diploma -

Burbank High School

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