Jessica Gonzales
Houston
Summary
Fluent English/Spanish
Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Skilled professional proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Behavioral Health Technician
Medical behavioral of Clearlake
Houston
11.2022 - Current
- Assisted in daily living activities and personal care for patients.
- Monitored patient behavior and reported changes to the clinical team.
- Documented patient progress and incidents accurately and timely.
- Documented behavioral incidents to keep accurate records.
- Provided emotional support to clients and patients dealing with difficult situations.
- Assessed patient behavior, reactions and responses to treatment plans.
- Established and maintained professional working relationships with clients, staff and public.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Maintained client and employee areas in good working order and with adequate supplies.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Responded promptly to any emergency situations that may arise within the facility.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Educated family members on techniques to support a patient's recovery process.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Contacted patients' relatives to coordinate family visits and conferences.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Daycare, infant Teacher
crème de la crème childcare center
09.2014 - Current
- Supervise activities for 4 infants which includes feeding, maintain hygiene, changing of diapers, room clean-up and activities
- Monitor /Document/Report infants well-being to ensure comfort and no signs of distress
- Maintain constant communication with parents to ensure any changes of nutritional needs, eating, sleeping and/or any other requests
- Report any safety and/or maintenance related issues of classroom facilities
- Create a stimulating, nurturing/ safe environment for infants
- Provide back up support as needed for all other classrooms
- Handle emergencies by employing knowledge of First Aid/CPR
Education
Medical Assistant -
The College of Health Care Professions (CHCP)
Houston, tx 08.2021 - 05.2022
Milby High School
Houston, txSkills
- Strong Customer Service and interpersonal communication
- Administrative/Receptionist exp
- Multi-task; attention to detail
- Basic Proficiency in Microsoft Office
- Event Coordination
- Patient care
- patient documentation
- behavioral monitoring
- safety enforcement
- intake procedures
- hygiene management
- effective communication
- problem solving
- Substance abuse experience
- Behavioral control
- Resource coordination
Timeline
Behavioral Health Technician
Medical behavioral of Clearlake
11.2022 - Current
Medical Assistant -
The College of Health Care Professions (CHCP)
08.2021 - 05.2022
Daycare, infant Teacher
crème de la crème childcare center
09.2014 - Current
Milby High School