Jessica Graham
Elkhorn,NE
Summary
Creative outside sales representative driven to meet client expectations. Remains organized, friendly, and knowledgeable of company products. Maintains loyal clientele, consistent repeat business and glowing referrals. Unmatched ability to communicate and build relationships based on trust and accountability. Retains knowledge of inventory and products available. Extremely detail oriented and organized. Value learning new information and skills. Would be an asset to your sales team with my motivated, personable, high achieving attitude. Retain knowledge and work hard to maintain and expand that knowledge to further my abilities. Able to work independently while completing all responsibilities in a professional, efficient and timely manner.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Merchandising/Sales Representative
Advantage Solutions
04.2025 - Current
- Working with multiple clients to ensure their products are on shelves in stores
- Retail knowledge of planograms and store setups
- Auditing inventory of clients products
- Selling new items and displays of clients products
- Ensuring quality of clients products in presentation and inventory stock
Customer Service Representative
Hobby Lobby
09.2024 - 03.2025
- Department Lead
Senior Hairstylist
Elude Salon and Spa
04.2016 - 02.2021
- Kept full schedule of appointments, excel at client acquisition and retention
- Verified performance of team members and corrected problems impacting quality or speed
- Kept client records, noting services provided and individual preferences.
- Oversaw hairstylists, hairdressers and assistants during training and probation.
- Minimized infection risk by keeping stations and tools clean and sanitized.
Hairstylist Booth Renter
Meche Studio
04.2014 - 04.2016
- Maintained neatness of service waiting areas
- Provided clients with recommendations for salon retail products, explained salon services and pricing to fit budgets
- Enthusiastically greeted new arrivals and delivered excellent customer service
- Consistently updated customer information records to provide best possible treatments.
- Promoted services on social media platforms to increase referrals, engagement and brand awareness.
Hairstylist Booth Renter/Proprietor
Sola Salons
04.2014 - 04.2016
Senior Hairstylist
Style Salon and Spa
01.2010 - 04.2014
Hairstylist
The Gallery Salon and Spa
04.2004 - 04.2009
Medical Records Clerk
Louisiana Cardiology Associates
01.2000 - 04.2004
- Prepared and retrieved patient medical records for physicians, technicians and staff, intake and discharge forms.
- Processed requests for information and released information to persons or agencies according to regulations.
- Assisted physicians, clinicians and medical center staff with inquiries relative to dictations.
- Obtained payments by completing and posting bills to medical insurance providers.
- Secured patient information according to HIPAA protocols by following strict procedures.
Sales Assistant
Mary Kay
11.1998 - 05.2000
- Handled sales floor needs, including updating pricing and signage, maintained customer records database
- Sent out monthly newsletters to detail store events and promotions.
- Received new shipments and segregated merchandise in stock room, monitored inventory.
- Conducted product demonstrations to inform clients about benefits.
- Created eye catching gift baskets for prize winners and to promote multiple sale of products
Sales Associate
JCPenney
07.1998 - 11.1998
Sales Associate
Painted Bayou
01.1998 - 07.1998
- Greeted customers and helped them navigate store, complete sales, and process returns.
- Adapted to changing priorities and unexpected situations with calm demeanor.
- Verified shift sales with cash count and drawer balancing, processed payments
- Taught summer camp classes based on art techniques to small groups of children ages 6-12
- Hosted childrens’ birthday parties creating a fun environment while meeting the parents expectations, staying organized and completed all activities in a timely manner within the scheduled time period
- Used creativity and art skills to make displays and examples of products sold to inspire and promote sales of merchandise
Education
LSU
Baton Rouge, LAundefined
Saint Josephs Academy
Baton Rouge, LA05.2001
Skills
- Business Management
- Communication with others
- Maintaining customer relationships
- Multitasking/organization
- Motivated attitude to remain current with product knowledge
- Customer Consultation
- Product Sales
Accomplishments
Building a full book of clientele from the ground up for my own salon business
running and selling a handmade jewelry business
teaching classes to collegues about a variety of hair and makeup techniques
licensed in health/accident and life insurance
Certification
- Licensed in life, health and accident insurance in state Iowa
- Licensed barber in State of Louisiana
LANGUAGE
English Native
Spanish Conversational
Timeline
Merchandising/Sales Representative
Advantage Solutions
04.2025 - Current
Customer Service Representative
Hobby Lobby
09.2024 - 03.2025
Senior Hairstylist
Elude Salon and Spa
04.2016 - 02.2021
Hairstylist Booth Renter
Meche Studio
04.2014 - 04.2016
Hairstylist Booth Renter/Proprietor
Sola Salons
04.2014 - 04.2016
Senior Hairstylist
Style Salon and Spa
01.2010 - 04.2014
Hairstylist
The Gallery Salon and Spa
04.2004 - 04.2009
Medical Records Clerk
Louisiana Cardiology Associates
01.2000 - 04.2004
Sales Assistant
Mary Kay
11.1998 - 05.2000
Sales Associate
JCPenney
07.1998 - 11.1998
Sales Associate
Painted Bayou
01.1998 - 07.1998
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Saint Josephs Academy
LSU