Jessica Grande
Plantation,FL
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Marshalls & HomeGoods. Excelled in problem-solving and teamwork, significantly improving transaction efficiency. Mastered customer service and time management, fostering repeat business and streamlining operations.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marshalls & HomeGoods
10.2022 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Dollar Tree
01.2019 - 02.2022
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Cashier
Winn-Dixie Stores Inc.
01.2017 - 06.2019
Education
Vocational Degree -
Dental Assisting School
Fort Lauderdale, FL03.2022
High School Diploma -
Stranahan High School
Fort Lauderdale, FL06.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Associate
Marshalls & HomeGoods
10.2022 - Current
Cashier
Dollar Tree
01.2019 - 02.2022
Cashier
Winn-Dixie Stores Inc.
01.2017 - 06.2019
Vocational Degree -
Dental Assisting School
High School Diploma -
Stranahan High School