Jessica greathouse
Delta,UT
Summary
Results-driven professional with extensive experience in bar management and claims processing. Skilled in developing innovative solutions, optimizing inventory, and fostering strong relationships, leading to improved customer satisfaction and increased venue visibility.
Overview
22
22
years of professional experience
Work History
Bar Manager
Curley's Lounge
Delta, UT
10.2009 - 02.2026
- Managed daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on beverage preparation and customer service standards.
- Developed innovative cocktail menus, enhancing customer experience and engagement.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Coordinated special events, increasing venue visibility and customer attendance.
- Closed out cash register and prepared cashier report at close of business.
- Evaluated customer feedback to refine service delivery and improve overall satisfaction.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Handled customer complaints professionally, resolving issues promptly and effectively.
Cashier
Short Stop
Delta, UT
08.2023 - 05.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register areas, ensuring a neat and professional environment.
- Assisted customers with product inquiries and provided exceptional service to enhance their experience.
- Managed inventory by restocking shelves and monitoring product availability during peak hours.
Claims Manager
Walmart
St. George, UT
12.2003 - 06.2009
- Managed claims processing to ensure compliance with company policies and regulatory requirements.
- Determined proper course of action for claims processing.
- Led claims processing team, ensuring compliance with regulatory standards and company policies.
Education
High School Diploma -
Delta High School
Delta, UT05-1992
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Health codes compliance
- Staff scheduling
- Inventory control
- Relationship building
- Vendor management
- ABC standards
- Time management
- POS system proficiency
Timeline
Cashier
Short Stop
08.2023 - 05.2024
Bar Manager
Curley's Lounge
10.2009 - 02.2026
Claims Manager
Walmart
12.2003 - 06.2009
High School Diploma -
Delta High School