Jessica Gregg
Odessa
Summary
Results-driven Accounting Professional skilled in vendor invoice processing and client communication. Expertise in accounting systems supports timely financial reporting and strong vendor relationships. Trains teams to maintain high service standards and streamline operations.
Overview
19
19
years of professional experience
Work History
Delivery Expert
Domino's Pizza
Odessa, Tx
07.2025 - Current
- Delivered pizzas promptly to ensure customer satisfaction and quality service.
- Managed cash transactions and maintained accurate cash register records.
- Followed safety protocols while operating delivery vehicles and handling food products.
- Completed instore tasks such as cleaning and stocking.
- Helping customers in-store and phones.
- Communicated effectively with customers to confirm orders and address concerns.
Accounting
Barron Service Part
09.2014 - 07.2020
- Reviewed vendor invoices for documentation accuracy and validity, ensuring compliance prior to payment.
- Processed vendor invoices and incoming payments, contributing to timely financial operations.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Cultivated positive vendor relationships and resolved disputes, enhancing collaboration and trust.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Evaluated financial records to detect errors and discrepancies.
- Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Lead Bank Teller
West Texas Teachers Credit Union
12.2011 - 09.2014
- Handled high-volume transactions during peak periods, maintaining composure and service quality under pressure.
- Increased customer satisfaction by providing efficient and accurate transaction processing.
- Trained junior tellers in best practices for client interactions, upholding excellent standards of service quality across the team.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Oversaw teller staff scheduling to maintain appropriate coverage during business hours.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Developed strong rapport with clients, maintaining long-term relationships and trust in the bank''s services.
- Conducted regular audits of teller cash drawers, ensuring proper handling procedures were followed at all times.
- Minimized errors and discrepancies, ensuring accurate recording and reporting of all transactions.
- Ensured compliance with federal regulations, adhering to strict guidelines for accurate reporting.
- Guided new team members in effectively addressing patron inquiries during training sessions.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Conducted precise money counts manually and using machines.
Manager on Duty
Sears Portrait Studio
04.2007 - 08.2011
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Addressed customer concerns with friendly, knowledgeable support, ensuring satisfaction and loyalty.
- Resolved employee-related issues, enhancing performance, professionalism, and attendance reliability.
- Balanced multiple projects simultaneously while meeting tight deadlines without compromising on quality or attention to detail.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Collaborated with marketing teams to generate eye-catching promotional materials that attracted new business opportunities.
- Guided junior photographers in composition techniques, lighting arrangements, and post-production work, fostering skill development.
Education
No Degree - Art
University of Texas Of The Permian Basin
Odessa, TxNo Degree - Education
University of Texas of The Permian Basin
Odessa, TxSkills
- Route optimization
- Logistics coordination
- Customer service
- Client communication
- Problem solving
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Accounting systems and software
- Accounting expertise
- Team leadership
- Staff training and development
- Professionalism and ethics
Timeline
Delivery Expert
Domino's Pizza
07.2025 - Current
Accounting
Barron Service Part
09.2014 - 07.2020
Lead Bank Teller
West Texas Teachers Credit Union
12.2011 - 09.2014
Manager on Duty
Sears Portrait Studio
04.2007 - 08.2011
No Degree - Art
University of Texas Of The Permian Basin
No Degree - Education
University of Texas of The Permian Basin