Jessica Grimm
Colchester,VT
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Winemaker / Owner
Grimm Wines
08.2018 - Current
- Manage all annual expense reporting as well as leasing of property internationally.
- Handle all expenses for goods, product and packaging.
- Managed budgeting and financial forecasting to optimize resource allocation and profitability.
- Cultivated relationships with suppliers, ensuring quality materials and timely deliveries.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Processed invoices efficiently, ensuring timely payments and adherence to company policies.
Office Manager
Goldfield Construction Management
02.2024 - 06.2025
- Streamlined office operations by implementing efficient scheduling and resource allocation processes.
- Managed full-cycle accounts payable processes, ensuring timely and accurate vendor payments.
- Oversaw payroll processing for employee groups, maintaining compliance with regulatory requirements.
- Analyzed payment discrepancies and resolved issues, streamlining communication between departments and vendors.
- Managed invoicing processes to ensure timely billing and collections.
- Oversaw accounts reconciliation, resolving discrepancies efficiently.
Wine Specialist
Salt & Bubbles
02.2022 - 06.2025
- Conveying the importance of the local artisans that we use in the
- Curated wine selections based on customer preferences and seasonal trends.
- Provided in-depth product knowledge to enhance customer experience and drive sales.
- Developed training materials for staff to improve wine service techniques and product understanding.
- Conducted tastings and events to promote new products and engage with clientele.
- Mentored junior staff, fostering a culture of continuous learning and improvement within the team.
Assistant Manager
Honey Road
07.2017 - 08.2021
- Managing 20+ employees
- Help with the institution of a new Point-of-Sales system with online ordering capabilities to help the restaurant run more efficiently.
- Supervised daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and developed staff to enhance service quality and operational efficiency.
- Implemented customer service initiatives, improving guest satisfaction ratings.
- Led team meetings to communicate objectives, promote collaboration, and drive performance improvements.
Server
Hen of the Wood
08.2013 - 02.2017
- Supervised daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored junior staff on best practices for food and beverage service.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Education
Bachelor of Science - Environmental Science Major, Biology Minor
University of Colorado
Boulder, CO05.2008
Bachelor of Science - Environmental Science, Study Abroad
Macquarie University
Sydney, Australia07.2007
Skills
- Office Administration
- Staff Management
- Scheduling & Calendar Management
- Project Coordination
- Customer Service Excellence
- Budget management
- Financial forecasting
- Accounts payable
- Payroll processing
Certification
- February 2018 Certified Sommelier
- July 2015 Cicerone Certified 1st Tier
Timeline
Office Manager
Goldfield Construction Management
02.2024 - 06.2025
Wine Specialist
Salt & Bubbles
02.2022 - 06.2025
Winemaker / Owner
Grimm Wines
08.2018 - Current
Assistant Manager
Honey Road
07.2017 - 08.2021
Server
Hen of the Wood
08.2013 - 02.2017
Bachelor of Science - Environmental Science Major, Biology Minor
University of Colorado
Bachelor of Science - Environmental Science, Study Abroad
Macquarie University