Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Gunn

San Diego,CA

Summary

Friendly and reliable restaurant professional offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier/Prep Cook

Big Jim's Roast Beef
08.2023 - Current
  • Operated cash register for cash/credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Restaurant Manager

Corvette Diner
04.2022 - 08.2023
  • Promoted positive atmosphere and went above and beyond to guarantee Guest satisfaction
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Server/Bartender

Corvette Diner
03.2015 - 04.2022
  • Set positive tone for entire dining experience as first point of contact for incoming Guests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Handled simultaneous Guest, team, and business needs during high volume service
  • Recruited and trained new employees to help maintain talented team.

Traffic Controller

Aligned Traffic Management
06.2020 - 02.2021
  • Directed traffic to maintain safe conditions for workers, motorists, and pedestrians at COVID vaccination sites
  • Developed and implemented traffic control plans for special events to achieve smooth and organized flow.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.

Education

GED -

Grossmont College
El Cajon, CA
09.2017

Skills

  • Proficient in POS Systems Aloha, Toast, and Spot On
  • Very friendly and cute

Certification

ServSafe Food Handler's Manager Certification

Timeline

Cashier/Prep Cook

Big Jim's Roast Beef
08.2023 - Current

Restaurant Manager

Corvette Diner
04.2022 - 08.2023

Traffic Controller

Aligned Traffic Management
06.2020 - 02.2021

Server/Bartender

Corvette Diner
03.2015 - 04.2022

GED -

Grossmont College

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Jessica Gunn