Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn McLeod

Asheville,NC

Summary

Energetic and driven with 10 years of serving experience and 3 years of bartending experience. I find satisfaction in going above and beyond to create a comfortable and memorable atmosphere for all guests, while also reading cues to adapt to any interaction. In depth menu knowledge is a quality I strive to achieve. Pushing myself to memorize all items with the ability to suggestively up-sell and pair accordingly on the spot. A team oriented environment is one I excel in, never removing myself from the opportunity to grow and expand my skills. I am incredibly passionate about sourcing quality ingredients from local distributors and working with an establishment that has deep roots in my community. The dedication behind the industry of service and the gratitude people show to a thought out culinary experience is something I believe is a true form of love. My past serving experience has equipped me to work in not only fast paced environments but also the intentional experience of a curated fine dining meal. Whether it’s a 6 table section on a 500 cover night or an unhurried handpicked tasting menu that expands the palate.

Overview

7
7
years of professional experience

Work History

Lead Server/Bartender/Trainer/AGM/Event Coordinator

Strada Italiano
Asheville, NC
01.2023 - Current
  • Casual upscale

Server

Sovereign Remedies
Asheville, NC
01.2023 - 05.2023
  • Craft cocktail lounge

Lead Server/Bartender/Trainer

Floriana Wilmington
Wilmington, NC
03.2020 - 12.2022
  • Fine dining

Barista

Drift Coffee and Kitchen
Wilmington, NC
01.2020 - 05.2020
  • Local Organic Cafe

Server/Hostess/Busser

Steam Restaurant and Bar
Wilmington, NC
06.2019 - 03.2020
  • Upscale

Education

High School Diploma -

West Brunswick High School

Skills

  • Receiving guests orders and inputting them in POS in a timely manner, and properly prepared when inquired in cocktail and wine pairings
  • Extensive allergen and dietary restriction knowledge
  • Proficient in Excel, Triple Seat, Toast Event/Catering and Sling scheduling, coinciding with my management experience handling both FOH and BOH staff members as well as private event booking and off site catering orders
  • Hands-on experience crafting seasonal cocktails and wine pairings for prefix menus
  • Training fellow staff members through workshop classes to increase upselling, wine tastings to further palate growth, and curating seasonal allergen matrices along with publishing training manuals and menu worksheets to deepen the understanding of how a curated palate can make the difference
  • Wine familiarity is of utmost importance for me as I further my studies to become a sommelier I would rate my current wine knowledge as a 7/10, comfortable with new and old world wine with my background primarily focused on Italian grape varieties
  • Experience serving large parties IE wedding rehearsals, receptions, business dinners, and wine representative dinners
  • POS: Lightspeed, Spot On, Focus, Aloha, Toast

Timeline

Lead Server/Bartender/Trainer/AGM/Event Coordinator

Strada Italiano
01.2023 - Current

Server

Sovereign Remedies
01.2023 - 05.2023

Lead Server/Bartender/Trainer

Floriana Wilmington
03.2020 - 12.2022

Barista

Drift Coffee and Kitchen
01.2020 - 05.2020

Server/Hostess/Busser

Steam Restaurant and Bar
06.2019 - 03.2020

High School Diploma -

West Brunswick High School
Kaitlyn McLeod