Jessica Haight
OKC
Summary
Professional sales representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.
Overview
8
8
years of professional experience
Work History
Senior Laboratory Equipment Representative
Thermo Fisher Scientific
05.2022 - Current
- Attend and host trade shows within sales territory (OK, DFW, West TX) to keep customers involved and informed of new, innovative products and technologies relevant to their research needs; coordinate and arrange product demonstrations when necessary
- Excellent ability to relate with customers, develop strong relationships, as well as gain and retain customer allegiance; maintain availability to customers to sustain those relationships while addressing their needs, questions, and concerns
- Independently make decisions, but also work closely with TSS teams to meet customer needs and ensure my knowledge is current and complete
- Strong ability to communicate product value and innovation to customers as well as exhibit strong “after purchase” customer support to close deals and win over competition
- Manage pricing and negotiate within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory, including territory planning and account forecasting in addition to utilizing Salesforce, Nexus, Office 365 and other available sales tools and reports
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
Biosciences Account Manager
Thermo Fisher Scientific
07.2021 - 05.2022
- Received 100% Sales Achievement award in 2022 (ended 106%) for exceeding plan
- Attend and host trade shows within sales territory (OK, LA, AR) to keep customers involved and informed of new, innovative products and technologies relevant to their research needs; coordinate and arrange product demonstrations when necessary
- Excellent ability to relate with customers, develop strong relationships, as well as gain and retain customer allegiance; maintain availability to customers to sustain those relationships while addressing their needs, questions, and concerns
- Independently make decisions, but also work closely with TSS teams to meet customer needs and ensure my knowledge is current and complete
- Strong ability to communicate product value and innovation to customers as well as exhibit strong “after purchase” customer support to close deals and win over competition
- Manage pricing and negotiate within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory, including territory planning and account forecasting in addition to utilizing Salesforce, Nexus, Office 365 and other available sales tools and reports
RSD Sales Representative II
Thermo Fisher Scientific
09.2018 - 08.2021
- Received 100% Sales Achievement award in 2019 (ended 108%) and 2020 (ended 147%) for exceeding set sales goals; exceeded both revenue and margin goals
- Attend and host trade shows within sales territory to keep customers involved and informed of new, innovative products and technologies relevant to their research needs; coordinate and arrange product demonstrations when necessary
- Excellent ability to relate with customers, develop strong relationships, as well as gain and retain customer allegiance; maintain availability to customers to sustain those relationships while addressing their needs, questions, and concerns
- Independently make decisions, but also utilize available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
- Create and sustain working relationships with supporting Manufacturer Sales Representatives and Technical Specialists to better communicate product value and innovation to our customers to close and win opportunities
- Manage pricing and negotiate within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory, including the use of Salesforce and Microsoft Office
Territory Sales Representative
Fox Scientific
04.2018 - 08.2018
- Maintain existing customer relationships while also discovering opportunities for growth with existing customers and also cultivating new customers in pharmaceutical, biomedical, chemical, and quality assurance labs
- Develop and execute sales strategies and plans to expand business within Oklahoma, Kansas and Arkansas
- Manage pricing within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory in Goldmine CRM
- Maintain expense and mileage report
Oklahoma Territory Sales Representative
Solutionreach
01.2017 - 03.2018
- Engage potential private medical office prospects for SaaS based platform through on-site prospecting and local trade show attendance
- Develop territory through independent lead generation/cultivation and appointment setting to educate on conceptual SaaS benefits of the Solutionreach platform
- Nourish network and referral relationships to maximize growth
- B2B Sales, cold calling, sales demos, lunch and learns & contract negotiations
- Follow up on and close leads and opportunities independently
- Work leads and opportunities within Salesforce CRM
- Manage expenses with Concur
Education
Bachelor of Science - Multidisciplinary Studies, emphasis in Life Sciences, German
University of Oklahoma
12.2013
Associates of Arts - Liberal Studies
Rose State College
05.2010
Skills
- Customer service
- Sales techniques
- Product knowledge
- Communication skills
- Relationship building
- Client interaction
- Attention to detail
- Conflict resolution
- Cross-selling
- Upselling
Timeline
Senior Laboratory Equipment Representative
Thermo Fisher Scientific
05.2022 - Current
Biosciences Account Manager
Thermo Fisher Scientific
07.2021 - 05.2022
RSD Sales Representative II
Thermo Fisher Scientific
09.2018 - 08.2021
Territory Sales Representative
Fox Scientific
04.2018 - 08.2018
Oklahoma Territory Sales Representative
Solutionreach
01.2017 - 03.2018
Associates of Arts - Liberal Studies
Rose State College
Bachelor of Science - Multidisciplinary Studies, emphasis in Life Sciences, German
University of Oklahoma
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