Tyler Carpenter
San Diego,CA
Summary
Seeking a position that will provide opportunities for long term career growth and development. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
16
16
years of professional experience
Work History
Equipment Sales Representative
Sonny's Enterprises, Inc.
02.2023 - 10.2024
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
Vacuum Sales Representative
Sonny's Enterprises, Inc.
09.2020 - 02.2023
- Managed 5 accounts on Top 50 Car Washes list - with combined total of 297 locations throughout country.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Built relationships with customers and community to promote long term business growth.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Server/Bartender/Cicerone
Karl Strauss Brewing Company
01.2015 - 03.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported needs of 30-person wait staff who attended to specific needs of countless customers daily for brewpub restaurant with social relevancy and intentionality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Certified Cicerone
Server/Busser/Bar-Back
Stoneridge Country Club
02.2013 - 01.2014
- Supported specific needs of over 200 members daily for country club restaurant and banquet hall with social relevancy and intentionality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Busser
Mille Fleurs
03.2012 - 12.2012
- Responsible for all aspects of backing up Captains on dining floor
- Worked catering events and weddings
- Trained in specialty napkins folds, specialty silverware presentation and glassware knowledge for all variety of wines
- Trained as a Barista to make specialty coffee beverages
- Maintained a high level of professionalism and etiquette required for fine dining
Server/Busser/Bar-Back
Country Club of Rancho Bernardo
08.2008 - 10.2011
- Supported specific needs of over 300 members daily for country club restaurant and banquet hall with social relevancy and intentionality.
- Acted as an intermediary between the kitchen staff of a restaurant and the servers on the dining floor
- Assisted Bar Tender with restocking and serving
- Filled in as a server when needed, as well as during catering events and weddings
Education
Bachelor's Degree - Communication
California State University San Marcos
San Marcos, CA01.2018
Associate Transfer Degree - Sociology
Palomar College
San Marcos, CA01.2013
Associate Degree - Sociology
Miramar College
San Diego, CA01.2012
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales Presentations
- Sales closing
- Sales strategy development
- Complex Problem-Solving
- Customer Retention
- Upselling and Cross Selling
References
Will gladly provide upon request.
Timeline
Equipment Sales Representative
Sonny's Enterprises, Inc.
02.2023 - 10.2024
Vacuum Sales Representative
Sonny's Enterprises, Inc.
09.2020 - 02.2023
Server/Bartender/Cicerone
Karl Strauss Brewing Company
01.2015 - 03.2020
Server/Busser/Bar-Back
Stoneridge Country Club
02.2013 - 01.2014
Busser
Mille Fleurs
03.2012 - 12.2012
Server/Busser/Bar-Back
Country Club of Rancho Bernardo
08.2008 - 10.2011
Associate Transfer Degree - Sociology
Palomar College
Associate Degree - Sociology
Miramar College
Bachelor's Degree - Communication
California State University San Marcos
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