Jessica Hancock
Harvest,AL
Summary
From being a trainer for a major medical insurance company at 19 to making training procedures for multiple jobs I have proven to go above and beyond expectations. I am a highley dependable candidate, organized and able to manage multiple priorities at a time. Seeking a position that offers professional challenges utilizing the skills I have obtained and
Overview
9
9
years of professional experience
Work History
Medical Records Clerk II
Clearview Cancer Institute
2021.10 - Current
- Maintained confidentiality of all medical record to comply with HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Assisted in training new staff on medical record processing and filing procedures.
- Assisted in preparation of medical records to release to other medical facilities request for continuity of care.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Processed and tracked requests for medical records from external medical facilities.
- Analyzed complex medical records to accurately file and manage.
Dialysis Technician
Fresenius Dialysis
2016.07 - 2017.11
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Explained dialysis procedures to patients and their family. Answered questions and concerns prior to starting dialysis.
- Provided in-patient care for, up to, 6 dialysis patients simultaneously focusing on providing comfortable treatment environment.
Secretary Specialist
Fresenius Dialysis
2014.04 - 2017.11
- Created and update paper and electronic records to maintain document compliance.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted patient's with their traveling needs by finding an available clinic, schedule needed visits, and fax records for continuity of care.
- Assisted new patients with enrollment applications and answering any question the patient, or family, may have about their care.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Current Student - Chemistry
Calhoun Community College
Huntsville, ALHigh School Diploma -
Bob Jones High Schoo
Madison, Al05.2002
Skills
- Client Relations
- Work Integrity
- HIPAA Compliance
- Electronic Filing System Organization
- Computerized Maintenance Management
- Work Well Independently
- Data Communications
- Going up and beyond expectations
Timeline
Medical Records Clerk II
Clearview Cancer Institute
2021.10 - Current
Dialysis Technician
Fresenius Dialysis
2016.07 - 2017.11
Secretary Specialist
Fresenius Dialysis
2014.04 - 2017.11
Current Student - Chemistry
Calhoun Community College
High School Diploma -
Bob Jones High Schoo
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