Jessica Handly
Fort Scott,KS
Summary
Adept at multitasking and organization, demonstrated through efficient operation of POS systems and exemplary customer service at La Hacienda Mexican Restaurant. Skilled in both team member support and maintaining high standards of sanitation, consistently enhancing guest experiences and contributing to repeat business. Achieved significant improvements in dining area maintenance and customer satisfaction. Dependable and hardworking employee with experience in fast-paced restaurant's. Dynamic team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality.
Overview
3
3
years of professional experience
Work History
Dishwasher
Emery's
Deerfield, MO
02.2025 - Current
- Maintained adequate levels of cleaning supplies for washing dishes.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Sanitized surfaces after each use following standard sanitation practices.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
- Operated commercial dishwashing machines efficiently.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Maintained cleanliness of the entire restroom facility at all times.
Server
Farm Hand Restaurant
Deerfield, MO
03.2024 - 12.2024
- Accurately recorded orders on the cash register and point-of-sale system.
- Provided exceptional service to a high volume of daily customers.
- Took reservations and to-go orders to streamline the process for both customers and restaurant.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Trained new employees on restaurant procedures and plating techniques.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during a shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
La Hacienda Mexican Restaurant
Fort Scott, KS
02.2022 - 01.2024
- Accurately recorded orders on cash register and point-of-sale system.
- Provided exceptional service to high volume of daily customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Trained new employees on restaurant procedures and plating techniques.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
General
Alpha Omega Christian Academy
Fort Scott05-2025
Skills
- Team member support
- Cash handling
- Supply restocking
- Responsible beverage service
- Food running
- Multitasking and organization
- Professional appearance
- Positive guest interactions
- Strong work ethic
- Point of sale (POS) system operations
- Task prioritization
- Dining area maintenance
- Safe cleaning with chemicals
- Restroom upkeep
- Health and safety compliance
- Interior and exterior cleaning
- Customer service
References
References available upon request.
Timeline
Dishwasher
Emery's
02.2025 - Current
Server
Farm Hand Restaurant
03.2024 - 12.2024
Server
La Hacienda Mexican Restaurant
02.2022 - 01.2024
General
Alpha Omega Christian Academy
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