Jessica Harris
Summerfield,FL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Cracker Barrel Old Country Store. Proven ability to enhance guest engagement and streamline operations through effective team collaboration. Adept at cash handling and menu memorization, consistently exceeding customer expectations while maintaining high cleanliness standards.
Overview
10
10
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
Lady Lake, FL
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Parts Specialist
Optimum Rv
Ocala, FL
06.2015 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
High School Diploma -
Ayala High
Chino, CA05.1995
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Menu memorization
- Food running
- Team collaboration
- Sales expertise
Timeline
Server
Cracker Barrell Old Country Store
08.2024 - Current
Parts Specialist
Optimum Rv
06.2015 - Current
High School Diploma -
Ayala High