Jessica Hartman
Nurse
Temecula,CA
Summary
** Hardworking Licensed Practical Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
*Dependable server whom is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
* Enthusiastic Teaching Assistant with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Poppy's Pit & Grill
04.2021 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Nurse
Western Oklahoma Urology
12.2019 - 08.2022
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Protected confidentiality of information related to patient care activities and EMS operations.
- Educated patients and families on diagnosis, and processes, treatments and expected outcomes.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Audited charts and reviewed clinical documents to verify accuracy.
Teacher's Aide
Merritt Elementary School
08.2015 - 05.2018
- Assisted teachers with supervision and care of group of 23-26 children.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Supervised students on field trips for safety and proper behavior in public settings.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Education
No Degree - Licensed Practical Nursing
Western Technology Center - Burns Flat
Burns Flat, OK11.2019
Associates in General Studies - General Studies
Portland Community College
Portland, OR06.2004
High School Diploma -
Roosevelt High School
Portland, OR06.2002
Skills
- Supply Restocking
- Medication and IV Administration
- Direct Patient Care
- Patient Education
- Food Inspection
- Order Management
- Daily Specials Memorization
- Safe Food Handling
- Service Prioritization
- Student and Parent Relations
- Classroom Organization
- Teacher Support
Certification
- Licensed LPN since 2019
- Certified in CPR/First Aide
Timeline
Server
Poppy's Pit & Grill
04.2021 - 09.2023
Nurse
Western Oklahoma Urology
12.2019 - 08.2022
Teacher's Aide
Merritt Elementary School
08.2015 - 05.2018
No Degree - Licensed Practical Nursing
Western Technology Center - Burns Flat
Associates in General Studies - General Studies
Portland Community College
High School Diploma -
Roosevelt High School
- Licensed LPN since 2019
- Certified in CPR/First Aide
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