Alexandria Salvatore

Supply high-volume customer support for water utility accounts while prioritizing efficiency. Articulate billing rates and fees as well as liens and service policies for customers.
Process daily payments for account reconciliation activities. Facilitate new service setups along with customer transfers seamlessly. Manage and process lien search requests while ensuring documentation accuracy.

Addressed customer account inquiries and clarified rewards program benefits efficiently.
Ensured accurate documentation of customer interactions for future reference.
Resolved issues while adhering to established company guidelines.
Processed orders and tracked shipments through internal systems effectively.

Followed strict compliance and documentation standards. Processed orders and tracked shipments through internal systems. Maintained accurate records of customer interactions and transactions.Answered customer inquiries and provided accurate information regarding products and services.