Luis E. Cintrón
Lynn,MA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
37
37
years of professional experience
Work History
Staff Assistant II
Vascore Ultrasound Core Lab, MGH
Boston, Ma
10.2014 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Provided expert administrative support to meet daily requirements and maximize team productivity.
- Collaborated cross-functionally to efficiently meet project demands and accomplish schedule targets.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Security Officer
U.S Security LTD
, Boston
08.2008 - 06.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidence
Research Animal Specialist
Massachusetts General Hospital
Boston, Ma
10.2010 - 02.2014
- Kept animals clean and free of contaminants to promote optimal health.
- Completed animals examinations and recorded pulse, respiration rate and temperature.
- Restrained animals safely during exams and procedures.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
- Managed breeding programs while factoring in issues such as animal age and readiness.
Catering
Bulfinch Temp Services
Boston, Ma
10.2009 - 01.2010
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Maintained flexible work schedule to meet event needs.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Adhered to company quality constraints and industry best practices for guest satisfaction.
Executive assistant
Rent-A-Center
South Boston, Ma
09.2006 - 09.2009
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Created expense reports, budgets and filing systems for management team.
- Trained junior office staff in correct procedures and reporting requirements.
Construction Worker
RC Haven & Sons
Marblehead, Ma
01.2003 - 01.2006
- Loaded, unloaded and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with successful, time-sensitive renovations of various structures.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Technician Specialist
Owens Corning, Home Experts
Woburn, Ma
04.2003 - 09.2005
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Finalized work on building systems by completing basic carpentry and other finish work.
Account Manager
Rent-A-Center
Lynn, Ma
03.2000 - 04.2003
- Built and strengthened long-lasting client relationships
- Oversaw new business development and customer servicing.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Introduced new processes to improve account and market tracking for better data analysis.
Account Manager
Argenbright Security LTD, United Airlines
Boston, Ma
10.1996 - 12.1999
- Built and strengthened long-lasting client relationships
- Addressed problems to maintain and enhance client satisfaction.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
Ground security Coordinator
U.S Securtiy Associates
Lynn, Ma
06.1996 - 10.1998
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Managed team of 100 trained security professionals engaged in anti-terrorism activities.
Education
Select courses of instructions -
Phoenix University (Online)
Phoenix, AZPhlebotomy / EKG / Home Health Aide -
Spectrum Training Center
Lynn, MAPipefitter / Fire Fighting -
Damage Control Training Center
Philadelphia, PA03.1993
Computer Programming & Operations -
Associated Technical Institute
Boston, MATraining Course - Technology Sales Course
Course Careers
Online Training12.2022
High School Diploma -
Madison Park High School / O.R.C
Boston, MATechnology Sales Course
Course Careers
Https://account.coursecareers.com/memberSkills
- Administrative Duties
- Special Audit Assignments
- HIPAA Guidelines
- Inquiry Requests
- Workflow Processes
- Voice Communications
- Issue Resolution
- Data Gathering
- Document Control
- Staff Assistance
Timeline
Staff Assistant II
Vascore Ultrasound Core Lab, MGH
10.2014 - Current
Research Animal Specialist
Massachusetts General Hospital
10.2010 - 02.2014
Catering
Bulfinch Temp Services
10.2009 - 01.2010
Security Officer
U.S Security LTD
08.2008 - 06.2017
Executive assistant
Rent-A-Center
09.2006 - 09.2009
Technician Specialist
Owens Corning, Home Experts
04.2003 - 09.2005
Construction Worker
RC Haven & Sons
01.2003 - 01.2006
Account Manager
Rent-A-Center
03.2000 - 04.2003
Account Manager
Argenbright Security LTD, United Airlines
10.1996 - 12.1999
Ground security Coordinator
U.S Securtiy Associates
06.1996 - 10.1998
Select courses of instructions -
Phoenix University (Online)
Phlebotomy / EKG / Home Health Aide -
Spectrum Training Center
Pipefitter / Fire Fighting -
Damage Control Training Center
Computer Programming & Operations -
Associated Technical Institute
Training Course - Technology Sales Course
Course Careers
High School Diploma -
Madison Park High School / O.R.C
Technology Sales Course
Course Careers
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