JESSICA HAUCK
Sioux Falls,SD
Summary
Dynamic professional with a proven track record at Farmers Business Network, excelling in customer education and strategic planning. Achieved significant business growth by cultivating corporate relations and enhancing customer service. Skilled in data analysis and effective communication, I thrive on creating solutions that drive measurable results and foster lasting client relationships.
Overview
13
13
years of professional experience
Work History
Customer Experience Representative
Farmers Business Network
01.2020 - Current
- Instructed consumers on how to utilize the data and technology of a start-up company to improve their business and save money
- Collaborated with colleagues to identify challenges and devised systems and strategies to address product concerns focused on measurable results
- Trained new team members on operational systems
- Identified company concerns and cultivated procedures and communication to solve problems and create efficiency
Owner
Minuteman Press
01.2017 - 01.2020
- Directed multiple facets of a retail operation utilizing effective organizational skills and communication with both employees and customers resulting in business profitability
- Grew business to more than double sales in 2 years, acquiring over 300 new customers
- Developed business structure that maximized team communication and created an effective work environment
- Fostered customer service experiences that elevated satisfaction and drove repeat business
Corporate Sales Manager
Holiday Inn City Centre
01.2013 - 01.2017
- Increased sales year over year by developing astute corporate relations and demonstrating exceptional customer service
- Earned corporate contracts for the business by cultivating relationships with customers and community leaders
- Identified opportunities and utilized effective communication skills to turn those opportunities into profitable sales
- Created sales contracts outlining fee structures, services included and expectations for each part of the contract
Education
Master of Business Administration -
University of Sioux Falls
Sioux Falls, SDBachelor of Arts - Theology — Family Life Ministry
Concordia University
Seward, NESkills
- Business growth
- Customer service
- Data analysis
- CRM software
- Corporate relations
- Training development
- Strategic planning
- Problem solving
- Effective communication
- Customer education
- Business development
Affiliations
- Former Diplomat for Sioux Falls Chamber of Commerce
- Graduate of EmBe’s 2014 Women’s Leadership Program
- Active involvement in various community organizations including SME, Sioux Valley Optimists, etc.
Timeline
Customer Experience Representative
Farmers Business Network
01.2020 - Current
Owner
Minuteman Press
01.2017 - 01.2020
Corporate Sales Manager
Holiday Inn City Centre
01.2013 - 01.2017
Master of Business Administration -
University of Sioux Falls
Bachelor of Arts - Theology — Family Life Ministry
Concordia University
Similar Profiles
EVA WANGEVA WANG
Data Analyst II at Farmers Business NetworkData Analyst II at Farmers Business Network
AUSTIN KNAUERAUSTIN KNAUER
Sales Development Representative at Farmers Business NetworkSales Development Representative at Farmers Business Network
Ryan SchaeferRyan Schaefer
Warehouse Worker/Driver at Farmers Business NetworkWarehouse Worker/Driver at Farmers Business Network
Noah StoebnerNoah Stoebner
Residential Sales Associate at Midcontinent CommunicationsResidential Sales Associate at Midcontinent Communications
Colleen AaronColleen Aaron
RN - Cath Lab at Avera Heart HospitalRN - Cath Lab at Avera Heart Hospital