Jessica Lynn Haunold
St Louis,MO
Summary
Dedicated healthcare professional with a focus on effective communication and team collaboration. Proven ability to streamline processes and advocate for patients' needs, ensuring high-quality care and positive outcomes in emergency department settings.
Overview
8
8
years of professional experience
Work History
Unit Secretary, Emergency Deptarment
Barnes Jewish Hospital Emergency Department
09.2021 - Current
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Maintained patient confidentiality in line with HIPAA regulations.
Patient Care Technician
Barnes Jewish Hospital Emergency Department
04.2020 - 09.2021
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and documented changes in patient conditions promptly.
- Collaborated with nursing staff to implement care plans effectively and efficiently.
- Assisted in emergency procedures, maintaining a calm environment during critical situations.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Patient Care Technician
St. Luke Hospital
02.2018 - 04.2020
- Trained new staff on protocols, enhancing team performance and patient safety standards.
- Streamlined patient intake processes, improving overall departmental efficiency and workflow.
- Advocated for patients' needs, facilitating communication between patients and healthcare providers.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Education
No Degree - General Studies
Culver-Stockton College
Canton, MOSkills
- Incoming call reception
- Customer service
- Strong organization
- Telephone reception
Timeline
Unit Secretary, Emergency Deptarment
Barnes Jewish Hospital Emergency Department
09.2021 - Current
Patient Care Technician
Barnes Jewish Hospital Emergency Department
04.2020 - 09.2021
Patient Care Technician
St. Luke Hospital
02.2018 - 04.2020
No Degree - General Studies
Culver-Stockton College