Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Hay

League City,TX

Summary

Motivated and detail oriented senior graduating in May with a Bachelor of Science in Sports Administration and a minor in Business Administration. Brings hands on experience in customer service and ticketing operations, along with a strong foundation in business and organizational practices. Demonstrates excellent communication, teamwork, and problem-solving skills, with the ability to adapt in fast-paced environments. Eager to contribute to a dynamic organization and deliver high quality results across a variety of entry level roles.

Overview

5
5
years of professional experience

Work History

LSU Athletic Ticket Office Intern

LSU Athletics
Baton Rouge, LA
01.2026 - Current
  • Communicated with clients via phone to provide event details, seating options, and ticket availability for various LSU sports
  • Sold tickets to clients over the phone to various LSU sporting events
  • Sold tickets to customers at the box office during various LSU sporting events
  • Assisted customers with mobile ticket access and troubleshooting, ensuring a smooth entry experience

Nike Brand Specialist

Academy Sports + Outdoors
Webster, TX
05.2025 - 08.2025
  • Organized and displayed Nike men’s, women’s, and children’s apparel
  • Ensured the Nike department adhered to company and brand standards
  • Assisted customers with inquiries and provided general customer service
  • Helped stock and organize various store sections outside of Nike products

Cashier and Customer Service

Menchies
Friendswood, TX
05.2023 - 08.2023
  • Operated the cash register and processed customer transactions
  • Assisted customers with questions and provided general support
  • Restocked toppings, yogurt, napkins, and spoons as needed
  • Maintained cleanliness and organization of the front of the store

Child Supervisor

St. George's School
Baton Rouge, LA
08.2022 - 12.2022
  • Supervised K–5th grade students during the after-school program
  • Ensured students remained safe and followed program guidelines
  • Assisted with student dismissal and ensured each child safely reached their car

Cashier and Customer Service

Tutti Frutti Frozen Yogurt
League City, TX
05.2021 - 09.2021
  • Operated the cash register and handled customer transactions
  • Provided customer service and assisted with questions or requests
  • Restocked toppings, yogurt, napkins, and spoons as needed
  • Maintained cleanliness and organization of the front of the store

Education

Bachelor of Science - Sports Administration

Louisiana State University
Baton Rouge, LA
05.2026

Skills

  • Customer service
  • Time management
  • Effective communication
  • Troubleshooting
  • Microsoft Office Applications
  • Teamwork
  • Organizational skills
  • Customer queries and response

Timeline

LSU Athletic Ticket Office Intern

LSU Athletics
01.2026 - Current

Nike Brand Specialist

Academy Sports + Outdoors
05.2025 - 08.2025

Cashier and Customer Service

Menchies
05.2023 - 08.2023

Child Supervisor

St. George's School
08.2022 - 12.2022

Cashier and Customer Service

Tutti Frutti Frozen Yogurt
05.2021 - 09.2021

Bachelor of Science - Sports Administration

Louisiana State University