JESSICA HELMER
Lakewood,CO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Server
The Ranch @ West 40
02.2025 - 10.2025
- Knowledge of Aloha POS.
- Ability to handle large parties in fast paced environment.
- Expedite, run, and dress all orders.
- Ability to handle large section with high turnover.
Server
Western Omelette Restaurant
10.2021 - 11.2024
- Provide excellent and prompt service to customers while maintaining a positive attitude.
- Run food, buss tables and maintain a sanitary station.
- Knowledge of Focus POS.
- Ability to multitask and handle a large section in a flat seating environment.
Camera Department
CBS
03.2017 - 08.2021
- Rehearse scripted sequences for lighting and action.
- Maintain professional and focused during high stress situations.
- Work as a team to produce a highly rated product.
- Perform physical sequences with extreme accuracy for long periods of time.
Education
Associate of Arts -
Rocky Mountain College of Art And Design
DenverSkills
- Team member support
- Daily specials memorization
- Exceptional customer service
- Upselling techniques
- Safe food handling
- POS operation
- Strong work ethic
- Menu memorization
- Cash handling
- Multitasking and organization
Timeline
Server
The Ranch @ West 40
02.2025 - 10.2025
Server
Western Omelette Restaurant
10.2021 - 11.2024
Camera Department
CBS
03.2017 - 08.2021
Associate of Arts -
Rocky Mountain College of Art And Design