Jessica Hernandez

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

• Demonstrated initiative by identifying areas for improvement and proposing actionable solutions to enhance store operations.
• Assisted in training new crew members on company policies, procedures, and best practices to ensure consistent quality of service across the staff.
• Maintained compliance with local health department regulations through regular inspection preparation and adherence to strict cleanliness guidelines.

Supported management in reaching inventory targets by accurately tracking stock levels and placing timely orders for necessary supplies.

• Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
• Performed general housekeeping and cleaning tasks.
• Assisted team members with tasks that require group effort.
• Completed tasks efficiently for timely project completion within set deadlines.