Jessica Hernandez
Henderson
Summary
Adaptable professional with experience in customer service and administrative support. Skilled in data analysis and time management, contributing to efficient operations and enhanced customer satisfaction. Eager to leverage collaborative skills in a dynamic work environment.
Overview
1
1
year of professional experience
Work History
Barista
7 Brew
Henderson
07.2025 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Collaborated with team members to ensure efficient service and high customer satisfaction.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Secretary
Altman Specialty Plants
Troup
06.2025 - Current
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Supported inventory management by tracking supplies and placing orders as needed.
Education
High School Diploma -
Carlisle ISD
Price, Tx05-2025
Bachelor of Science - Accounting
The University of Texas At Tyler
Tyler, TXSkills
- Microsoft Excel
- Customer service
- Data analysis
- Team collaboration
- Time management
- Communication skills
Languages
Spanish
Native/ Bilingual
Affiliations
Member
Delta Gamma Fraternity | UT Tyler
Delta Gamma Fraternity | UT Tyler
Timeline
Barista
7 Brew
07.2025 - Current
Secretary
Altman Specialty Plants
06.2025 - Current
High School Diploma -
Carlisle ISD
Bachelor of Science - Accounting
The University of Texas At Tyler