Jessica Hernandez
Palm Bay,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Coasters Pub & Biergarten
Indian Harbour Beach, Fl
10.2014 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Trained and mentored staff in customer service excellence and operational procedures.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed staff schedules, balancing labor costs with service demands for efficiency.
Child Caregiver
The Haven for Children
02.2015 - 02.2016
- Supervised daily activities to ensure children's safety and well-being.
- Developed engaging educational programs tailored to individual learning needs.
- Implemented behavior management strategies to promote social skills and emotional growth.
- Logged information regarding naps, feedings, and any medications administered.
Dietary Aide
Wuesthoff Medical Center
Melbourne, FL
01.2014 - 07.2015
- Prepared and served meals according to dietary guidelines and patient needs.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Coordinated with healthcare team to accommodate special dietary requirements effectively.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Education
Certified Clinical Medical Assistant (CCMA) -
Stepful
National HealthCareer Association 01.2026
High School Diploma -
Melbourne High School
Melbourne, FL05.2014
Skills
- Team management
- Customer engagement
- Organization and prioritization
- Complaint resolution
- Scheduling
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- CPR
Certification
- Certified Clinical Medical Assistant
- BLS Certification
- ServeSafe Certification
- Restaurant Management/ Hospitality Management certification
Timeline
Child Caregiver
The Haven for Children
02.2015 - 02.2016
Restaurant Manager
Coasters Pub & Biergarten
10.2014 - Current
Dietary Aide
Wuesthoff Medical Center
01.2014 - 07.2015
Certified Clinical Medical Assistant (CCMA) -
Stepful
High School Diploma -
Melbourne High School