Jessica Hernandez

Providing assistance in post op care such as dressing, and toileting patients. Assist with patient transfer and ambulation. Improving patient satisfaction by providing compassionate care, addressing concerns, and answering questions. Promote a safe environment by adhering to infection control standards and maintaining a clean workspace. Clean and restock inventory. Using company software to implement data entry to maintain record of services.

Obtain and document patient medical history, vital signs and chief complaints into our EMR system. Assist physicians with routine procedures, explain procedures to patients. Administer medications and injections as prescribed. Perform EKG tests. Collect specimens for analysis. Answer telephone calls to offer office information, answer questions, and direct calls to staff.

Assisted with patient intake using EMR system. Trained new MA on clinical procedures, office protocols. Assisted healthcare providers during examinations, translate to Spanish speakers. Sanitized, restocked, and organized exam rooms and medical equipment.

Field Medical Service Technician - Deep Clean hospital equipment in varies departments, ensured safety for staff and patients. Coordinate with hospital staff, documented work, traveled to healthcare facilities across Northern California and other states to various hospitals such as Kaiser Permanente, Providence, Dignity, county hospitals, etc.

Managed daily office operations by coordinating schedules, handling communications, maintaining records, supporting staff, and ensuring an organized, efficient, and professional work environment.

Maintained and updated inmate records in ERMS and SOMS, coordinated 100+ inmate court hearings, processed legal documents, communicated with state and local agencies, and ensured accurate notifications for court and release documents.

Managed front counter HR duties, assisted visitors, handled calls and mail, performed Live Scan and ID creations, organized and tracked personnel files using OPF/BIS systems.