Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Hill

Quinnesec,MI

Summary

Graduate of a highly-ranked university with a Bachelor's of Science in Psychology and experience in a variety of areas including education, mental health, food service, and retail sales.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Edustaff
01.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Cook, Delivery Driver

Main Street Pizza
10.2019 - Current
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Responsible for processing transactions and balancing cash drawers at closing.

Community Support Aide

Northpointe Behavioral Healthcare
03.2009 - 04.2019
  • Worked directly with mentally ill and disabled population teaching valuable skills like budgeting, shopping, organization and medication administration to foster community inclusion.
  • Provided occupational therapy to children with various needs including behavioral concerns and developmental disabilities,


Direct Care Staff

Lighthouse Children’s Foster Care
04.2009 - 12.2011
  • Provided direct care to disabled children including personal cares, meal planning and preparing, housekeeping, and occupational and speech therapies based on individual plans of service.
  • Administered medication as directed by physician.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.

Retail Sales, Merchandising, Stockroom Associate

Kohl’s Department Store
10.2008 - 03.2009
  • Implemented visual merchandising guidelines, creating an attractive shopping experience for customers.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.

Education

Bachelor of Science in Psychology - Forensic Psychology

Arizona State University
Tempe, AZ
12.2023

Graduated -

Kingsford High School
Kingsford, MI
05.2008

Skills

  • Customer Service
  • Cooking
  • Food Preparation
  • Medication monitoring
  • Compassionate Care
  • Implementation of Individual Plans of Service
  • Daily living assistance
  • Documentation And Reporting

Certification

Passed Michigan Test for Teacher Certification - English

Timeline

Substitute Teacher

Edustaff
01.2024 - Current

Cook, Delivery Driver

Main Street Pizza
10.2019 - Current

Direct Care Staff

Lighthouse Children’s Foster Care
04.2009 - 12.2011

Community Support Aide

Northpointe Behavioral Healthcare
03.2009 - 04.2019

Retail Sales, Merchandising, Stockroom Associate

Kohl’s Department Store
10.2008 - 03.2009

Bachelor of Science in Psychology - Forensic Psychology

Arizona State University

Graduated -

Kingsford High School
Jessica Hill