Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Hofschulte

Zumbro Falls,MN

Summary

Customer-focused with expertise in retail operations and customer service. Delivered innovative solutions to improve team performance and enhance customer satisfaction through attentive service and effective problem resolution. Processed transactions accurately to ensure efficient checkout experiences. Collaborated with diverse teams to achieve project goals and meet deadlines.

Overview

3
3
years of professional experience

Work History

Inside sales/Vehicle Check in

ABC Minneapolis
Dayton, MN
10.2002 - 03.2006
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Engaged customers in meaningful dialogue to build relationships and improve service experience.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
  • Proposed ideas and solutions that improved team collaboration and effectiveness.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Cashier

Byerly’s
Minnetonka, Minnesota
02.2005 - 12.2005
  • Processed grocery transactions at checkout using Byerly's register and POS system. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Bagged groceries carefully to protect fragile and refrigerated items.
  • Maintained clean front-end areas, lanes, and checkout supplies.

Education

South Eugene High School
Eugene, OR

Skills

  • Attention to detail
  • Problem solving
  • Organized
  • Multitasking
  • Works well under pressure
  • Adaptability

Timeline

Cashier

Byerly’s
02.2005 - 12.2005

Inside sales/Vehicle Check in

ABC Minneapolis
10.2002 - 03.2006

South Eugene High School

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    <ul> <li>Obey traffic laws and follow established traffic and transportation procedures.</li> <li>Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.</li> <li>Present bills and receipts to collect payments for goods delivered or loaded.</li> <li>Load and unload trucks, vans, or automobiles.</li> <li>Listen to and resolve customers' complaints regarding products or services.</li> <li>Inform regular customers of new products, services, and price changes.</li> <li>Write customer orders and sales contracts according to company guidelines.</li> <li>Safely operate trucks to deliver products.</li> <li>Order, deliver and properly merchandise bread/Hispanic cakes/cookies/Takis chips</li> <li>Sell in displays regularly.</li> <li>Maintain DOT certifications and specifications.</li> <li>Delivered products efficiently to designated routes within allocated timeframes.</li> <li>Managed inventory levels to ensure timely replenishment of stock on trucks.</li> </ul> at Bimbo Bakeries USA<ul> <li>Obey traffic laws and follow established traffic and transportation procedures.</li> <li>Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.</li> <li>Present bills and receipts to collect payments for goods delivered or loaded.</li> <li>Load and unload trucks, vans, or automobiles.</li> <li>Listen to and resolve customers' complaints regarding products or services.</li> <li>Inform regular customers of new products, services, and price changes.</li> <li>Write customer orders and sales contracts according to company guidelines.</li> <li>Safely operate trucks to deliver products.</li> <li>Order, deliver and properly merchandise bread/Hispanic cakes/cookies/Takis chips</li> <li>Sell in displays regularly.</li> <li>Maintain DOT certifications and specifications.</li> <li>Delivered products efficiently to designated routes within allocated timeframes.</li> <li>Managed inventory levels to ensure timely replenishment of stock on trucks.</li> </ul> at Bimbo Bakeries USA

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Jessica Hofschulte