Jessica Hoolihan, RN, BSN
Naples,USA
Summary
Results-driven Registered Nurse and Clinical Leader with 16 years in biopharmaceutical, pharmaceutical, medical device, and healthcare sectors. Led the development and implementation of policies that improved patient care and team performance. Managed product life cycles and executed strategic plans while maintaining budget adherence. Fostered collaboration with stakeholders to consistently achieve organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Practice Development Manager Southwest Florida
Merz Aesthetics
Naples, USA
09.2022 - Current
- Responsible for product launch of Xeomin injectables with Ideal Image.
- Nationally ranked in the top 10 achieving over 100% to goal in the last 3 quarters.
- Clinical Educator and trainer for the Ulthera System Device and subject matter expert for the NeoCutis Medical Grade Skincare.
- Successfully establishing and cultivating relationships with existing clients and generating new business with Dermatology offices, Medical Spas, Aesthetics Practices, and Plastic surgery offices.
- Proven track record in successfully launching products, and generating growth with established products.
- Results-oriented with the ability to forecast pre-quarter within several hundred thousand of company goal to variance.
- Instrumental in developing sales techniques to increase portfolio use with an established account.
Global Field Product Specialist Team Lead, Patient Engagement, and Patient Advocacy Lead
Cook MyoSite
Naples, USA
10.2016 - 03.2022
- Managed clinical and field operations for 25 U.S., 1 Canadian, 1 Belgian, and 3 U.K. hospital clinical trial sites.
- Team Lead Field Product Specialist overseeing 4 different clinical trials in all phases, covering more than 25 accounts globally, with 2 direct reports.
- Medical resource for design and interpretation of clinical and preclinical programs to support existing and new clinical trials.
- Provided guidance, coaching, and support to Field Product Specialist team members and all direct reports.
- Developed external advocates for the company’s technology, products, and direction while working closely with investigators and research staff.
- Conducted literature reviews and prepared summaries to support clinical development programs.
- Managed day-to-day, departmental decisions, clinical operations, and output for the Field Product Specialist team and clinical sites.
- Led/Served as subject matter expert for trial process development, multiple therapeutic areas, program support, and department business-critical initiatives and deliverables.
- Development of clinical trial protocols and amendments, investigator brochures, and clinical study reports.
- Regularly interacted, trained, guided, and facilitated clinical trial direction with Key Opinion Leaders in the Urology and Gastroenterology fields.
- Led Cook MyoSite as Global Patient Advocate, establishing and implementing the program to enhance patient engagement and advocacy efforts.
- Developed Patient Engagement and Patient Advocacy program for stress urinary incontinence indication, addressing a critical business need as appointed by VPs.
- Conducted and organized all procedure training for physicians, nurses, and research staff at facilities and the Covance location in Dallas.
- Created and updated training materials, programs, procedures, and protocol guidelines for each clinical trial and indication to enhance team readiness and compliance.
- Developed patient recruitment plan for each site and marketed accordingly utilizing various approaches in every market, traditional and non-traditional approach.
- Understood regulatory requirements for FDA, MHRA, and Health Canada clinical trials.
- Attended procedures to observe and support investigators and ensured GMP and GCP were followed to standards.
- Ensured alignment between the core field team, CROs, internal teams, and all clinical sites. Excellent human relations and communication (written and oral) skills are required.
- Effectively resolved conflicts between individual needs and requirements of the organization.
- Demonstrated the ability to analyze complex situations and proactively identify opportunities/issues; effectively solves problems that cross functional boundaries.
Registered Nurse
Landmark Hospital
Naples, USA
01.2016 - 12.2017
- Specialized in Long Term Acute Care Critical Care and MedSurg patients.
- Implemented compassionate and skilled patient care, respecting patients’ rights and beliefs.
- Managed care from admission to discharge.
- Supervised nursing staff to maintain high standards of patient care.
- Administered medication and educated patients on medication and nursing procedures.
- Conducted skilled assessments and documented them within hospital protocols.
- Advocated for patients' needs and concerns to enhance their care experience.
Regional Sales Manager FL
Solution Matrix Inc
Naples, USA
12.2014 - 06.2016
- Increased overall territory by 183% in the first 6 months of 2015.
- Lead my territory as the #1 highest growing region corporate-wide.
- Managed entire state of FL territory growth, business development, and account maintenance.
- Managed all components of the sales cycle.
- Developed and maintained relationships with physicians, nurses, administrators, buyers, and all supporting staff with a direct focus on client needs.
- Specialized in Orthopedic and Neurosurgery pain management, new business relationships with abundant of current established doctor relationships.
- Collaborated with VP of Sales and National Sales Manager to share best practices and update physician and nursing training manuals, infection control policies, and corporate sales team training.
- Assisted with the launch of new products at hospitals and facilities, providing product training for nurses and physicians.
- Facilitated trials at hospitals, product training, and in-services to all staff.
- Key player responsible for obtaining product approval and use in facilities.
- Oversaw application processes, education initiatives, and medical reimbursement for improved client support.
- Successfully converted hospitals from current cold therapy to SMI cold therapy.
- Maintained current partnerships and increased sales at each account.
- Organized educational seminars, dinners, and in-office events to enhance business development efforts.
- Acted as medical science liaison, providing expert knowledge to support client inquiries.
Registered Nurse
Physician's Regional Medical Center
Naples, USA
05.2012 - 12.2014
- Specialized in Emergency and Neurosurgery patient care.
- Served as charge RN, ensuring high-quality customer service and effective team coordination.
- Oversaw patient care from the moment of admission through discharge, ensuring continuity and quality of service.
- Delivered compassionate, skilled patient care while upholding patients’ rights and beliefs.
- Administered medication and educated patients on medication and nursing procedures.
- Developed and communicated daily plan of care to patients, enhancing their understanding and engagement.
- Advocated for patients to ensure their needs were met.
Neuroscience & Vascular Unit Coordinator
Physician's Regional Medical Center
Naples, USA
01.2009 - 12.2011
- Managed physician orders, coordinated consult requests, organized patient charts, and supported nursing staff to streamline operations.
- Coordinated daily flow of patient services to ensure timely and effective care.
- Improved customer service interactions to foster positive patient experiences.
- Primary focus on learning hospital policies and procedures during nursing school.
Education
Master of Science - Nursing: Family Nurse Practitioner, Primary Care
Purdue University Global
West Lafayette, IN12-2026
Legal Nurse Consultant Certified -
Florida Gulf Coast University
Fort Myers, FL10-2022
Bachelor of Science - Nursing
Rasmussen College
Fort Myers, FL12-2017
Associate of Science - Nursing
Rasmussen College
Fort Myers, FL05-2012
Skills
- Healthcare management
- Clinical strategy
- Market analysis
- Problem solving
- Results-oriented mindset
- Adaptability
- Natural leadership
- Mentorship skills
- Relationship building
- High energy
- Focus shifting
- Feedback delivery
Affiliations
• Tri Alpha National Honor Society, Purdue University
• President of the National Association of Student Nurses Rasmussen Chapter
• President of the National Association of Student Nurses Rasmussen Chapter
Certification
- Licensed Registered Nurse, Florida
- BLS, ACLS, NIH Stroke, Telemetry Certifications
Accomplishments
- Recognized regularly by Cook MyoSite and Clinical Development team for 'Going the Extra Mile' Award.
- Recognized as Purdue Global Tri Alpha Honorary Member and Honor Society.
- Promoted to Global Field Product Specialist Team Lead to oversee daily output and team members.
- Assists with obtaining company goals for early completion of enrollment in several clinical trials.
- Appointed in 12/2020 by the VP of Scientific Affairs and VP of Global Business, Cook MyoSite to develop, create, and implement a Patient Engagement program.
- Appointed in 12/2020 by the VP of Scientific Affairs and VP of Global Business, Cook MyoSite to act and lead as Patient Advocate for Cook MyoSite attending events with local leaders.
- Increased Florida territory by 183% within the first 6 months at Solution Matrix.
- Selected to present the product at the National Association of Orthopedics Nurses conference in 05/2015 on behalf of my company.
- Obtained corporate contract with the Baycare Hospital and Adventist Health system within 6 months of hire for standardizations of post-op cold therapy care.
- 2014 Daisy Award Nominee by peers and patients for compassionate nursing care.
Timeline
Practice Development Manager Southwest Florida
Merz Aesthetics
09.2022 - Current
Global Field Product Specialist Team Lead, Patient Engagement, and Patient Advocacy Lead
Cook MyoSite
10.2016 - 03.2022
Registered Nurse
Landmark Hospital
01.2016 - 12.2017
Regional Sales Manager FL
Solution Matrix Inc
12.2014 - 06.2016
Registered Nurse
Physician's Regional Medical Center
05.2012 - 12.2014
Neuroscience & Vascular Unit Coordinator
Physician's Regional Medical Center
01.2009 - 12.2011
Master of Science - Nursing: Family Nurse Practitioner, Primary Care
Purdue University Global
Legal Nurse Consultant Certified -
Florida Gulf Coast University
Bachelor of Science - Nursing
Rasmussen College
Associate of Science - Nursing
Rasmussen College