Jessica Hooten

Managed a busy general surgery clinic. Proficient in EPIC. Duties include financial reporting, referrals, scheduling, prior authorizations, workqueues, rooming of patients, schedule management and other duties required of a general surgery clinic.

My duties as a Medical Assistant including rooming patients, calling patients with results, scheduling appointments and procedures, filing, prior authorizations, assisting with office procedures, sending referrals, and other duties related to a busy general surgery clinic.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Performed medical records management, including filing, organizing and scanning documents.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.