Jessica Howes
Cincinnati,OH
Summary
Organized Workforce development professional with four and a half years of Leadership experience. Expert in the FOC program with extensive knowledge of both the Salesforce LISC and Salesforce Prolocity databases. A proven leader ready to make hard decisions and lead my team into long-term success.
Overview
5
5
years of professional experience
Work History
Employment Services Supervisor
Santa Maria Community Services
02.2022 - Current
- Assisted with training and development of team members.
- Reduced employee turnover by fostering a positive work environment and addressing concerns proactively.
- Managed daily operations, ensuring timely completion of tasks while maintaining high-quality standards.
- Analyzed workforce data to identify trends, issues, and areas for improvement in overall performance management practices.
- Established clear expectations for team members by setting achievable goals aligned with business objectives.
Family Preservation Facilitator
Community Mental Health Center
06.2021 - 01.2022
- Used Solution Based Case Management when working with Clients.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Facilitated supportive services and mental health services for family members to address skills-based and mental health concerns.
Program Coordinator
Boys And Girls Clubs Of Greater Cincinnati
01.2020 - 05.2021
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided guidance and support to direct care staff supervising different developmental age groups.
- Conducted yearly performance appraisals on staff.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
Club Director
Boys And Girls Club Of Greater Cincinnati
07.2019 - 01.2021
- Demonstrated strong verbal and written communication skills
- Recruited, retained and lead program staff.
- Demonstrated strong time management and project prioritization skills.
- Managed day-to-day operations
- Streamlined club operations by introducing efficient systems and processes, resulting in improved performance.
Education
Bachelor of Arts - International Studies, Social Work
Evangel University
Springfield, MO2017
Skills
- Goal-oriented
- Mentoring and training
- Trauma Informed Care
- Recruitment Strategies
- Training and Development
- Spreadsheet Management
- Problem-Solving
- Proficient in LISC & Prolocity
Timeline
Employment Services Supervisor
Santa Maria Community Services
02.2022 - Current
Family Preservation Facilitator
Community Mental Health Center
06.2021 - 01.2022
Program Coordinator
Boys And Girls Clubs Of Greater Cincinnati
01.2020 - 05.2021
Club Director
Boys And Girls Club Of Greater Cincinnati
07.2019 - 01.2021
Bachelor of Arts - International Studies, Social Work
Evangel University