JESSICA HUANG
Great Neck ,NY
Summary
Proactive office assistant with 3 years of experience in supporting office administration , enhancing organizational efficiency, and providing exceptional customer service. Adept at managing multiple priorities with a knee attention to detail and strong work ethic.
Overview
26
26
years of professional experience
Work History
Licensed Real Estate Associated Broker
LAFFEY Real Estate
Great Neck, NY
01.2020 - Current
- Assist clients in achieving their financial goals by creating customized investment plans based on their individual needs and risk tolerance.
- Negotiate favorable terms on behalf of clients during transactions, maximizing their return on investment.
- Improve client satisfaction by providing tailored investment advice and financial planning services.
- Help clients buy, sell properties. advise clients on the market conditions, prices, and mortgages. represent clients in legal negotiations.
Window Clerk & District Clerk
POSTAL OFFICE
Hicksville, NY
08.1999 - 08.2022
- Resolved customer complaints or issues promptly and professionally, prioritizing customer satisfaction
- Processed passport applications efficiently and accurately, ensuring compliance with all regulations.
- Contributed to a reduction in wait times by working cooperatively with fellow clerks during peak periods.
- A role directly interacting with customers at service counter, handling transactions like selling stamps, accepting packages, and proving basic customer service, often within a retail or postal setting.
- Maintained cash register accuracy and followed cash handing procedures.
Education
GED -
New York
New YorkSkills
- Communication
- Teamwork
- Adaptability
- Customer service
Timeline
Licensed Real Estate Associated Broker
LAFFEY Real Estate
01.2020 - Current
Window Clerk & District Clerk
POSTAL OFFICE
08.1999 - 08.2022
GED -
New York