Jessica Huerta
Manteca,CA
Summary
Enthusiastic individual ready to support students. Prepared to build confidence and skills in struggling learners. Friendly, personable and compassionate.
Overview
6
6
years of professional experience
Work History
Accounting Clerk
Stockton East Water District
Stockton, CA
09.2024 - Current
- Resolved customer inquiries regarding bills and payments.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Provided support to the Accounts Payable department as needed.
- Received and recorded cash, checks and transfers.
- Processed invoices, payments, and statements in a timely manner.
Administrative Assistant/Shipping and Receiving Clerk
Williams-Sonoma, Inc.
Tracy
01.2023 - 01.2024
- Executed record filing system to improve document organization and management
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient
- Created and maintained databases to track and record customer data
- Processed customer orders accurately and within agreed timeframes to meet service standards
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Assisted coworkers and staff members with special tasks daily
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests
- Continually sought methods for improving daily operations, communication with clients, recordkeeping, and data entry for increased efficiency
- Volunteered to help with special projects of varying degrees of complexity
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Utilized strong interpersonal skills to maintain open communication channels between departments and ensure efficient workflow
- Answered emails, ensured inventory was accurate, inspected products for delivery (no damages)
- Maintained 100% accuracy while entering counts data into WMOS
- Provided clerical support to company employees by copying, faxing, and filing documents
- Interacted with customers by phone, email, or in-person to provide information
- Responded to inquiries from callers seeking information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Reviewed order data to verify transactions and shipping dates
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Checked bills of lading, commercial invoices, outgoing package paperwork, and other documentation for accuracy
- Communicated with vendor representatives to resolve damaged shipments and item shortages
Warehouse Support
Amazon
05.2019 - 01.2022
- Provided administrative support such as copying documents or preparing reports upon request for Docket Clerk
- Reported any damages or discrepancies to supervisors immediately upon discovery
- Assisted in training new hires on the proper use of warehouse equipment and processes
- Ensured accurate completion of paperwork related to shipping and receiving activities
- Managed workflow processes by established procedures
- Monitored daily operations while ensuring compliance with OSHA standards
Education
Bachelor's degree - Business Administration And Management
CSU Stanislaus
01-2027
Associate's degree - Business Administration
San Joaquin Delta Community College District
Stockton05.2024
Skills
- Office Microsoft Suite
- Administrative Support
- Database entry
- Confidential Document Control
- Interpersonal Skills
- Multitasking and Time Management
- Attention to Detail
- Customer service
Languages
Spanish, Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Accounting Clerk
Stockton East Water District
09.2024 - Current
Administrative Assistant/Shipping and Receiving Clerk
Williams-Sonoma, Inc.
01.2023 - 01.2024
Warehouse Support
Amazon
05.2019 - 01.2022
Bachelor's degree - Business Administration And Management
CSU Stanislaus
Associate's degree - Business Administration
San Joaquin Delta Community College District
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