Jessica Hunter
Shelbyville,IL
Summary
Driven and versatile professional with experience at CVS Pharmacy, adept in drug inventory control and fostering team efficiency. Demonstrated ability to enhance customer satisfaction and streamline prescription processing. Excels in high-pressure environments, leveraging strong organizational skills and a commitment to excellence in service delivery. Currently studying for vet assistant. Pet first aid and CPR trained.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Buddy Bells
03.2024 - 09.2024
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
Pharmacy Technician/Shift Manager
CVS Pharmacy
05.2023 - 01.2024
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Operator
Bimbo® Bakeries USA
08.2022 - 02.2023
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Assembled products according to changing daily work orders and specific customer needs.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Education
Certificate - Veterinarian Assisting
Animal Behavior College
Valencia, CA06.2025
Skills
- Drug Inventory Control
- Prescription Filling
- Order Verification
- Medication Dispensing
- Intravenous admixture preparation
- Aseptic Techniques
- Animal Safety
- Vaccine administration
- Post Operative Care
- Canine CPR
- CPR and First Aid
Certification
- CPR
- Pet CPR & First Aid
- Pharmacy Technician Certificate
Timeline
Shift Lead Manager
Buddy Bells
03.2024 - 09.2024
Pharmacy Technician/Shift Manager
CVS Pharmacy
05.2023 - 01.2024
Operator
Bimbo® Bakeries USA
08.2022 - 02.2023
Certificate - Veterinarian Assisting
Animal Behavior College
- CPR
- Pet CPR & First Aid
- Pharmacy Technician Certificate
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