Highly motivated and experienced, passionate about entrepreneurship and building a successful, sustainable business. Demonstrated experience in customer relations, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships with vendors and customers, and driving sustainable growth.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Toadally Awesome Dart Frogs
11.2019 - 04.2023
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.