Results-driven professional with expertise in customer service, sales strategy, and inventory management. Proven track record of enhancing store performance and team productivity.
Overview
9
9
years of professional experience
Work History
Co Manager
Ulta Beauty
Clifton
08.2025 - Current
Assisted in daily store operations and ensured compliance with company policies.
Trained and supervised team members on customer service best practices.
Managed inventory levels and conducted regular stock checks for accuracy.
Collaborated with leadership on scheduling to optimize staff coverage.
Implemented cash handling procedures to ensure security during transactions.
Recruited new staff members through job postings, interviews, and references checks.
Store Manager
Vans
Wayne
08.2024 - 08.2025
Managed daily store operations and ensured optimal customer experience.
Implemented visual merchandising strategies to enhance store presentation.
Established store tactics and strategies to achieve operational performance and sales goals.
Created weekly work schedules for store personnel.
Strengthened work flow productivity by hiring, managing and developing top talent.
Department Manager
H&M Hennes & Mauritz
Elizabeth
07.2022 - 01.2023
Implemented visual merchandising strategies to maintain appealing store displays.
Oversaw inventory management to ensure stock availability and organization.
Analyzed sales trends to support effective decision-making in product placement.
Handled shift overstock, restocking, and inventory control.
Coached and trained new staff members, providing guidance on department policies and procedures.
Co Manager
Guess
Elizabeth
08.2021 - 07.2022
Led sales team to develop effective strategies for market penetration.
Analyzed customer data to identify trends and opportunities for growth.
Collaborated with marketing to create promotional campaigns and materials.
Trained new sales staff on product knowledge and sales techniques.
Managed client relationships to ensure satisfaction and retention.
PINK Manager
Victoria's Secret & PINK
Edison
09.2017 - 08.2021
Oversaw daily store operations and maintained visual merchandising standards.
Managed team schedules and ensured effective staff coverage during peak hours.
Trained and developed associates on product knowledge and customer service techniques.
Collaborated with cross-functional teams to execute marketing campaigns and promotions.
Implemented loss prevention strategies to minimize shrinkage and ensure security compliance.
Coached, mentored and trained team members in order to improve their job performance.