Jessica Ingram
Bronx,NY
Summary
Diligent Security professional with 2 years of experience and excellent communication skills with an eye for details. Skilled at handling and resolving conflicts professionally.
Overview
8
8
years of professional experience
Work History
Security Officer
K Street Group
Bronx, NY
06.2022 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conduct regular patrols of key areas to spot and control security concerns.
- Developed strong relationships with local community members to foster trust between the organization's security team and its neighbors.
- Patrol and monitor premises by foot.
- Maintain a safe environment for employees and visitors through continuous risk assessment.
PATIENT CARE TECHNICIAN
DaVita
Spring, TX
04.2023 - 12.2023
- Provided emotional support to family members during times of stress.
- Assisted nurses and physicians in operation of medical equipment and provision of patient care.
- Collected data regarding patients' diseases, conditions, and treatment plans.
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Ensured accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
- Developed strong relationships with patients' families through open communication channels and consistent updates on progress or setbacks in treatment plans.
HEARING SPECIALIST
Jacobi hospital
Bronx, NY
10.2022 - 04.2023
- Performed hearing test on infants
- Troubleshot malfunctioning hearing aids using specialized diagnostic equipment
- Input results of test into hospital medical records system.
STUDENT RECORDS ASSISTANT
Empire State College
New York, NY
01.2016 - 11.2022
- Responded to application, enrollment, registration, attendance, and graduation questions
- Assisted in the registration and course placement of students
- Monitor student attendance by preparing reports for their Local union IBEW and Empire’s record department
- Coordinate registration plans and courses that will run for each term.
- Supervised part-time hourly workers
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriated personnel.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
MEDICAL ASSISTING -
Sanford Brown
01.2012
DIPLOMA -
Bronx Regional High School
01.2006
Skills
- Customer Relations
- Staff Management
- Training and Mentoring
- Report Writing
- Superior customer service
- Able to work independently
- Security Guard License
- General security
- Document Management
Timeline
PATIENT CARE TECHNICIAN
DaVita
04.2023 - 12.2023
HEARING SPECIALIST
Jacobi hospital
10.2022 - 04.2023
Security Officer
K Street Group
06.2022 - Current
STUDENT RECORDS ASSISTANT
Empire State College
01.2016 - 11.2022
MEDICAL ASSISTING -
Sanford Brown
DIPLOMA -
Bronx Regional High School
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