Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Jessica Iniguez

Jessica Iniguez

Petaluma,CA

Summary

Customer-focused professional with strong communication, organizational, and problem-solving skills. Experienced in guest services, scheduling, data entry, and customer service across wellness, hospitality, education, and caregiving industries. Recognized for positivity, adaptability, and building lasting relationships. Passionate about wine and eager to expand expertise in the wine industry while delivering exceptional guest experiences.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Elderly Caregiver

Self-Employed
07.2024 - Current
  • Delivered compassionate, detail-oriented care, focusing on client comfort and well-being.
  • Managed scheduling, household tasks, and communication with family.

Childcare Provider

Self-Employed
04.2022 - 06.2024
  • Coordinated nanny share schedules and daily routines with multiple families.
  • Maintained safe, engaging, and structured environments for children.

Waitress

Mary’s Pizza Shack
10.2021 - 07.2022
  • Delivered excellent customer service in fast-paced environments.
  • Operated POS systems, managed guest interactions, and resolved issues efficiently.
  • Built positive relationships with guests to encourage repeat business.

Studio Assistant

Lifestyle Pilates
08.2018 - 04.2022
  • Managed appointment scheduling, processed payments, and handled member communications.
  • Created newsletters (Mailchimp), marketing materials (Canva), and assisted with client data entry.
  • Supported studio operations, inventory management, and customer relations.

Preschool Teacher

Gan Israel Preschool
01.2018 - 06.2020
  • Organized classroom activities, maintained records, and supported developmental learning.
  • Communicated with parents to foster strong relationships and ensure student success.

Customer Service Representative

Whole Foods Market
10.2011 - 03.2013
  • Managed returns, customer inquiries, and operated POS systems with accuracy.
  • Collaborated with team members to ensure smooth operations and customer satisfaction.

Waitress

Fuji Japanese Restaurant
07.2006 - 11.2009
  • Delivered excellent customer service in fast-paced environments.
  • Operated POS systems, managed guest interactions, and resolved issues efficiently.
  • Built positive relationships with guests to encourage repeat business.

Education

Associate Degree -

Santa Rosa Junior College
Petaluma, CA

Skills

  • Guest Services & Customer Support
  • Order Processing & Data Entry
  • Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • POS Systems & Payment Processing
  • Scheduling & Calendar Management
  • Written & Verbal Communication
  • Problem-Solving & Conflict Resolution
  • Team Collaboration & Adaptability
  • Wine Knowledge & Enthusiasm to Learn

Certification

CPR & First Aid Certified

Interests

I love spending time outdoors, whether it’s hiking, traveling, or exploring new places Staying active and living a healthy lifestyle is important to me, and I enjoy incorporating fitness and wellness into my daily routine I treasure creating fun, memorable experiences with my children and also enjoy socializing with friends over amazing food and wine we are so lucky to have local to us I am a very social person that tries to always live life to the fullest and enjoys making people smile wherever I go

Timeline

Elderly Caregiver

Self-Employed
07.2024 - Current

Childcare Provider

Self-Employed
04.2022 - 06.2024

Waitress

Mary’s Pizza Shack
10.2021 - 07.2022

Studio Assistant

Lifestyle Pilates
08.2018 - 04.2022

Preschool Teacher

Gan Israel Preschool
01.2018 - 06.2020

Customer Service Representative

Whole Foods Market
10.2011 - 03.2013

Waitress

Fuji Japanese Restaurant
07.2006 - 11.2009

Associate Degree -

Santa Rosa Junior College

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