Jessica Ivey
Chester Springs,PA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
13
13
years of professional experience
Work History
Bartender Shift Manager
Liberty Union Bar And Grill
02.2013 - 04.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
- Managed bar inventory, restocked supplies and placed orders.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
Server
PJ Whelihan's
08.2011 - 02.2013
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
Collegium Charter School
Exton, PASkills
- Customer Service
- Outgoing Personality
- Organizational ability
- Beverage Preparation
- Menu Memorization
- Liquor, beer, and wine knowledge
- Reliable and Responsible
- POS Terminal Operation
Timeline
Bartender Shift Manager
Liberty Union Bar And Grill
02.2013 - 04.2024
Server
PJ Whelihan's
08.2011 - 02.2013
High School Diploma -
Collegium Charter School
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