Stephen Stickel
Oklahoma City
Summary
Highly-motivated store manager with over 20 years of experience with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Store Manager
Homeland
01.2024 - 02.2026
- Established store tactics and strategies to achieve operational performance and sales goals.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Assistant Store Manager
Homeland Grocery
01.2021 - 01.2024
- Balancing the need for adequate staffing to drive sales against the financial requirement to keep payroll within a specific budget.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Stock management, ordering, Visual merchandising standards, store layout optimization, and planogram execution.
- Customer Service Excellence: Experience in resolving complaints, improving customer satisfaction and loyalty management.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Store Manager
Cash Saver
01.2020 - 01.2021
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management and maintained stock levels efficiently.
- Trained and supervised staff to deliver excellent customer service.
- Implemented visual merchandising standards to enhance product presentation.
Assistant Store Manager
Cash Saver
01.2018 - 01.2020
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
Grocery Manager
Homeland/Cash Saver
01.2012 - 01.2018
- Manage Ordering
- Building Displays
- Oversee Employees
- Work With Vendors
- Manage Center Store Conditions
Education
High School Diploma -
Broken Arrow High School
Skills
- Effective communication
- Problem solving
- Time management
- Sales strategies
- Strategic thinker
- Outstanding communication skills
- Team motivation
- Great work ethic
Timeline
Store Manager
Homeland
01.2024 - 02.2026
Assistant Store Manager
Homeland Grocery
01.2021 - 01.2024
Store Manager
Cash Saver
01.2020 - 01.2021
Assistant Store Manager
Cash Saver
01.2018 - 01.2020
Grocery Manager
Homeland/Cash Saver
01.2012 - 01.2018
High School Diploma -
Broken Arrow High School