Jessica Jaynes
Columbus,OH
Summary
Results-driven Waitress with two years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player. Responsible and adaptable to fast-paced, changing environments with discerning clients and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Flexible hard worker ready to learn and contribute to the teams success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Daycare Teacher
Kare-a-lot
Columbus, OH
08.2022 - Current
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
Waitress
Bob Evans Restaurant
Dublin, OH
03.2022 - 08.2022
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
- Developed strong and lasting resident relationships.
Carryout
Bob Evans Restaurant
Dublin, OH
03.2022 - 08.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Cleaned utensils, dishes and glasses for customer use.
- Re-stocked, organized and arranged service and food stations.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Package Handler
United Parcel Service, UPS
Columbus, OH
10.2021 - 02.2022
- Protected company inventory by maintaining and organizing storage areas.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Resolved conveyor system issues by clearing jams and blockages.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
Kitchen Prep Cook
Little Caesars
Columbus, OH
05.2021 - 09.2021
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Measured and weighed food items to comply with portion requirements.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained clean and orderly kitchen with regular attention to checklists.
Education
High School Diploma -
Flex High School
Columbus, OH06.2021
Skills
- POS Systems and Ordering Platforms
- High-Volume Dining
- Relationship Building
- Cleaning and Sanitizing
- Specials Promotion and Upselling
- High Energy and Stamina
- Customer Support
- Multitasking and Prioritization
- Order and Refund Processing
- Calm and Professional Under Pressure
- Teacher and Administrator Collaboration
- CPR and First Aid Certified
Interest
- Free verse poetry
- Photography
- Volunteering at animal shelters
Timeline
Daycare Teacher
Kare-a-lot
08.2022 - Current
Waitress
Bob Evans Restaurant
03.2022 - 08.2022
Carryout
Bob Evans Restaurant
03.2022 - 08.2022
Package Handler
United Parcel Service, UPS
10.2021 - 02.2022
Kitchen Prep Cook
Little Caesars
05.2021 - 09.2021
High School Diploma -
Flex High School