Jessica Jennings
Summary
Dynamic professional with a proven track record in managing complex caseloads and delivering comprehensive support to diverse client populations. Expertise in assessing client needs and developing tailored action plans that promote positive outcomes. Strong communication and problem-solving skills excel in high-pressure environments, ensuring effective collaboration and resolution of challenges. Committed to driving success through a client-centered approach and strategic planning.
Overview
11
11
years of professional experience
4034
4034
years of post-secondary education
Work History
Case Manager II
Healthwest
08.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Project Coordinator
Muskegon CHIR, Access Health
01.2022 - Current
- As a project coordinator I coordinate activities and timeline for work undertaken by community organizations and community partners. The Primary goal for the project coordinator working with the Muskegon CHIR is to align efforts, support engagement, facilitate success and support the community.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Supports Coordinator
Healthwest
03.2019 - 01.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Mental Health Worker
Brinks Crisis Residential Center
10.2014 - 08.2019
- Kept track of 15-minute checks to monitors safety. Communicating and interacting with clients running groups relating to mental health, community resources, hygiene, and life skills.
- Monitored client progress and provided feedback to families and treatment team members.
- Developed and implemented activities to help clients develop social and independent living skills.
- Facilitated support groups for clients to discuss issues related to mental health.
Program Coordinator
Catholic Charities of West Michigan
08.2017 - 03.2019
- Program coordinator duties included coordinating events and trainings for volunteers. Time sheets and payroll for monthly stipend, volunteers were paid a monthly stipend for their service hours.
- Network and attended outreach events. Completed site visits to volunteer's placement site and volunteer monitoring. Growing the program and expanding to different areas was a major part of this position. Muskegon county, Whitehall, Muskegon Height, Newaygo County were areas covered.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Education
Bachelor's Degree - Human Service
Baker College
Muskegon, Michigan 08-2017
Associate degree - Applied Science
Baker College
Muskegon, Michigan 08-2015
Skills
Case management
Timeline
Case Manager II
Healthwest
08.2022 - Current
Project Coordinator
Muskegon CHIR, Access Health
01.2022 - Current
Supports Coordinator
Healthwest
03.2019 - 01.2022
Program Coordinator
Catholic Charities of West Michigan
08.2017 - 03.2019
Mental Health Worker
Brinks Crisis Residential Center
10.2014 - 08.2019
Bachelor's Degree - Human Service
Baker College
Associate degree - Applied Science
Baker College
Training
- Person-Centered Planning in Behavioral Health
- Understanding the HIPPA Regulations
- Trauma-Informed Care
- Human Trafficking
- Implicit Bias
Similar Profiles
Vonda SillmanVonda Sillman
Case Manager II at HealthWestCase Manager II at HealthWest
Vonda SillmanVonda Sillman
Case Manager II at HealthWestCase Manager II at HealthWest
Andrea RinehartAndrea Rinehart
Wraparound Coordinator at HealthWestWraparound Coordinator at HealthWest
LISA BLACKLISA BLACK
Case Manager II at County of HenricoCase Manager II at County of Henrico
Mindy GossMindy Goss
Case Manager II at Blue Ridge Community Action, IncCase Manager II at Blue Ridge Community Action, Inc