Jessica J. Lukaszewski
Harrison Twp.
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Franchise Sales Senior Account Executive
Yelp
01.2023 - Current
- Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls and emails.
- Consistently exceeding Quotas: Right before my one year mark on the job, I hit 320% of quota for the month of December.
- Own and manage a pipeline of business owners and management teams - all organized in our CRM (Salesforce).
- Promoted at 3 months to specializing in Franchise businesses.
- Expert in Yelp's advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and overcoming customer objections and rejection critical to succeed.
- Developed peer and mentor relationship with small business owners and conducted in-depth consulting engagements to identify opportunities to enhance owner profitability, growth and performance.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Assistant Project Manager
Luke's Marine Service Incorporated
05.2019 - 12.2023
- Planned, monitored and analyzed project costs to meet financial goals.
- Identified and resolved risks to minimize project disruption.
- Developed and maintained project documentation for reliable records.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Reported regularly to managers on project budget, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Partnered with project team members to identify and quickly address problems.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Patient Transporter
HENRY FORD MACOMB HOSPITAL
05.2022 - 12.2022
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Medical Assistant
TROY MEDICAL P.C.
05.2021 - 09.2021
- Responsible for checking patients in/out, verifying patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Prepare patients for the health care visit by directing and/or accompanying them to the examining room.
- Assist with performing preliminary physical tests by measuring their vitals such as pulse rate, blood pressure and weight.
- Record and/or update patient information in the chart.
Education
Bachelor of Science - Human Biology, Health Promotion
MICHIGAN STATE UNIVERSITY
East Lansing, MI12.2022
Skills
- Salesforce
- Pipeline management
- Microsoft Office & Google Workspace
- RStudio
- Invoicing
- Setting appointments
- Email pursuit
- CRM proficiency
- Closing techniques
- Business analysis
- Operations management
- Profit and revenue-generating strategies
- Lead generation
Leadership Extracurricular
- MICHIGAN STATE FIGURE SKATING TEAM, Social Chair & Vice President, 09/01/19, 12/01/22, United States Figure Skating-Double Gold Medalist in Freestyle and Moves in the Field.
- ZETA TAU ALPHA SORORITY - BETA PHI CHAPTER, Active member, 01/01/20, 12/01/22, COB, Outfits, and Recruitment Committee, Philanthropy: Breast Cancer Education & Awareness
- WOMEN IN STEM CLUB, Attended professional female guest speakers from various STEM backgrounds., Provided resources and information on common issues faced by female STEM majors on campus.
- AMERICAN MEDICAL STUDENT ASSOCIATION WOMEN IN STEM, Committed to improving healthcare and healthcare delivery to all people; promoting active improvement in medical education., Volunteering opportunities: Working at the Haven House in East Lansing and writing letters to hospice patients.
Timeline
Franchise Sales Senior Account Executive
Yelp
01.2023 - Current
Patient Transporter
HENRY FORD MACOMB HOSPITAL
05.2022 - 12.2022
Medical Assistant
TROY MEDICAL P.C.
05.2021 - 09.2021
Assistant Project Manager
Luke's Marine Service Incorporated
05.2019 - 12.2023
Bachelor of Science - Human Biology, Health Promotion
MICHIGAN STATE UNIVERSITY
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