Jessica Johnson
Upper Marlboro,MD
Summary
Articulate professional dedicated to educating and supporting students. Skilled in curriculum development and assessment with understanding of different learning styles and abilities. Smart and committed to creating safe and inclusive learning environment.
Overview
25
25
years of professional experience
Work History
Business Owner/ Event Planner/Lead Caterer
Self-employeed
Upper Marlboro, MD
03.2017 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Provided services for weddings, graduations, holiday events, birthday celebrations and special events in the community.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Established strong customer relationships through excellent communication and attentive service.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Head of Talent Development and Diversity, Equity and Inclusion
Ukrops Supermarkets
Williamsburg, VA
02.2004 - 08.2009
- Instructed senior leaders on appropriate employee corrective steps.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Established mentoring partnerships to support career growth and professional development of diverse talents within the organization.
- Conducted regular assessments of internal policies to identify areas needing improvement concerning inclusivity practices.
- Developed and implemented diversity and inclusion programs, including training sessions and work shops regionally.
Regional; Area Manager
Ukrops Supermarkets
Williamsburg
07.1999 - 08.2009
- Facilitated business by implementing practical networking techniques.
- Served as a key liaison between regional stores and headquarters, facilitating open lines of communication for updates on performance metrics, policy changes, and sharing best practices across locations.
- Optimized inventory management processes, reducing waste, improving stock availability, and boosting overall profitability within the region.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Associate Professor
Johnson & Wales University
Norfolk, VA
09.2004 - 06.2006
- Taught diverse student population by employing various learning styles and abilities.
- Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
- Advised student groups, assisting learners in educational programs both on and off campus.
- Provided business management insight and lessons learned in a real world environment.
Education
Ph.D. - Industrial And Organizational Psychology
Capella University
Minneapolis, MN06.2027
Master of Arts - Education And Human Development
The George Washington University
District Of Columbia 08.2007
Associate of Science - Food Service MAnagement
Johnson And Wales University
Norfolk, VA11.2003
Associate of Applied Science - Culinary Arts
Johnson And Wales University
Norfolk, VA06.1997
Skills
- Account Servicing
- Classroom Management
- Inventory Management
- Operations Management
- Google Classroom
- SMART Board aptitude
- Blackboard Software
- Budgeting and Expenditures
- Microsoft Applications
- Excel
- Data-driven decision-making
- Individual Student Assistance
- Reinforcing Learning Concepts
- Behavior redirection
- Class coordination
- Classroom Technology
Timeline
Business Owner/ Event Planner/Lead Caterer
Self-employeed
03.2017 - Current
Associate Professor
Johnson & Wales University
09.2004 - 06.2006
Head of Talent Development and Diversity, Equity and Inclusion
Ukrops Supermarkets
02.2004 - 08.2009
Regional; Area Manager
Ukrops Supermarkets
07.1999 - 08.2009
Ph.D. - Industrial And Organizational Psychology
Capella University
Master of Arts - Education And Human Development
The George Washington University
Associate of Science - Food Service MAnagement
Johnson And Wales University
Associate of Applied Science - Culinary Arts
Johnson And Wales University