Jessica Jones
Peoria,AZ
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Bed, Bath And Beyond
San Francisco, CA
02.2019 - Current
- Educated customers on promotions to enhance sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Closed over $1,000 in sales each day, including preparing contracts and processing order forms.
- Prepared cash deposits up to $5,000 with zero discrepancies.
Customer Service Representative
ACME Technologies
San Francisco, CA
01.2018 - 02.2019
- Provided primary customer support to internal and external customers in fast-paced environment.
- Offered advice and assistance to customers, paying attention to special needs or wants, and increasing sales.
- Answered constant flow of customer calls with up to thirty calls in queue per minute.
- Coordinated in-house motivation activities such as silent auction to support co-worker with a terminal illness; food and coat drive for homeless; sock drive for soldiers.
Dog Grooming Assistant
ABC Pet Grooming
Sharway, CA
06.2016 - 12.2018
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
Education
Associate of Arts - Mass Communications
San Jose State University
San Jose, CA06.2018
High School Diploma -
Washington High School
Cupertino, CA06.2015
Skills
- Product trend knowledge
- Stocking and Replenishing
- Merchandising Knowledge
- Point of Sale Knowledge
- Exceptional Customer Service
Timeline
Sales Associate
Bed, Bath And Beyond
02.2019 - Current
Customer Service Representative
ACME Technologies
01.2018 - 02.2019
Dog Grooming Assistant
ABC Pet Grooming
06.2016 - 12.2018
Associate of Arts - Mass Communications
San Jose State University
High School Diploma -
Washington High School