Jessica Jones
Macon,GA
Summary
Dedicated public service professional with experience across education, local government, and community outreach. Proven ability to coordinate programs, engage diverse populations, and support community-focused initiatives that improve access, participation, and quality of service. Skilled in communication, event planning, relationship building, and program implementation, with a strong commitment to civic engagement and organizational excellence.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Macon Bibb Government
Macon, GA
10.2025 - Current
- Managed scheduling and coordination of meetings for department staff.
- Assisted in maintaining accurate records and filing systems for documentation.
- Supported preparation of reports and presentations for internal meetings.
- Collaborated with team members on various administrative projects and tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Community Coordinator II
Macon Bibb Government
Macon, GA
01.2022 - 10.2025
- Developed and implemented outreach strategies to connect residents with essential services.
- Organized educational workshops to promote civic awareness and community resources.
- Managed communication platforms (Facebook) to disseminate information on local events and programs.
- Assisted in planning and executing community events to strengthen neighborhood ties.
- Served as a liaison between residents and management, addressing concerns promptly and professionally.
- Pleasantly welcomed staff, community leaders and guests.
- Developed new partnerships with local businesses, resulting in mutually beneficial collaborations.
Secondary Teacher
Jones County Head Start
Gray, GA
01.2020 - 12.2021
- Developed and implemented engaging lesson plans to enhance student learning and participation.
- Collaborated with colleagues to create a positive classroom environment conducive to learning.
- Utilized assessment tools to monitor student progress and adjust instructional strategies accordingly.
- Integrated technology into lessons to support diverse learning styles and improve student engagement.
- Maintained positive and professional classroom environment throughout school year.
- Communicated with peers, colleagues, administrators and parents to meet and exceed teaching goals.
- Created an inclusive classroom environment where all students felt valued and respected, encouraging participation from everyone.
Assistant Director
Childcare Network
Macon, GA
01.2016 - 11.2019
- Led curriculum development to enhance educational outcomes for children.
- Mentored staff to improve instructional techniques and classroom management strategies.
- Oversaw daily operations ensuring compliance with licensing regulations and quality standards.
- Coordinated professional development workshops to support staff growth and retention.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Improved project outcomes, meticulously planning and monitoring project phases to ensure timely completion.
Direct Support Professional
Helping Out People Environment
Macon, GA
04.2012 - 01.2017
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Facilitated communication between clients and their families, ensuring a clear understanding of care needs.
- Developed and implemented individual care plans, promoting client engagement and participation in activities.
- Monitored client progress, documenting changes in behavior and recommending adjustments to care strategies.
- Advocated for clients' rights within community resources, strengthening access to essential services and support systems.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
Associate of Science - Business Administration
Central Georgia Technical College
Macon, GA06-2027
High School Diploma -
Hutchinson High School
Macon, GA06-2007
Skills
- Customer service
- Data entry
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Customer relations
- Clerical support
- Strong problem solver
- Professional communication
- Dedicated team player
- Relationship building
- Mail handling
- Meticulous attention to detail
- Microsoft PowerPoint
- Document management
- Event coordination
Timeline
Administrative Assistant
Macon Bibb Government
10.2025 - Current
Community Coordinator II
Macon Bibb Government
01.2022 - 10.2025
Secondary Teacher
Jones County Head Start
01.2020 - 12.2021
Assistant Director
Childcare Network
01.2016 - 11.2019
Direct Support Professional
Helping Out People Environment
04.2012 - 01.2017
Associate of Science - Business Administration
Central Georgia Technical College
High School Diploma -
Hutchinson High School