Jessica Kilos
Fullerton,CA
Summary
Dynamic Behavior Technician with experience at Amergis, skilled in data collection and active listening. Successfully implemented individualized treatment plans, enhancing client progress and promoting positive behaviors. Collaborated with interdisciplinary teams to refine strategies, ensuring compliance with safety protocols and improving client outcomes through effective documentation and support.
Overview
8
8
years of professional experience
Work History
Behavior Technician
Amergis
10.2024 - Current
- Implemented individualized treatment plans to support client behavioral goals.
- Collaborated with interdisciplinary teams to assess client progress and adjust strategies.
- Monitored and documented behavioral patterns using data collection tools.
- Provided direct support in skill acquisition and behavior reduction techniques.
Receptionist
Friends And Family
09.2023 - 04.2024
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Assisted in maintaining office supplies inventory, coordinating orders to ensure availability.
- Handled incoming calls, directing inquiries to appropriate staff members with professionalism.
- Organized and maintained filing systems for client records, enhancing document retrieval efficiency.
Behavior Technician
Beacon Day School
01.2022 - 09.2023
- Maintained compliance with safety protocols during client interactions.
- Assisted in training new staff on behavioral intervention methodologies and best practices.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Developed engaging activities that promote social skills and positive behaviors among clients.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Data Entry Clerk
Providence Health & Services
08.2021 - 01.2022
- Processed high volumes of patient data with accuracy and attention to detail.
- Maintained organized electronic records using Epic Systems for efficient data retrieval.
- Collaborated with healthcare teams to ensure timely entry of critical information.
- Conducted regular audits to verify data integrity and compliance with standards.
Customer Service Representative
Ace Motors
01.2018 - 07.2021
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Processed customer transactions using point-of-sale systems, ensuring accuracy and efficiency.
- Handled customer complaints and feedback, maintaining a positive company image through effective communication.
- Collaborated with team members to enhance service delivery and improve overall customer satisfaction.
Education
High School Diploma - Gender Studies
Sonora High School
La Habra, CA06.2014
Skills
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
Languages
Spanish
Native or Bilingual
Timeline
Behavior Technician
Amergis
10.2024 - Current
Receptionist
Friends And Family
09.2023 - 04.2024
Behavior Technician
Beacon Day School
01.2022 - 09.2023
Data Entry Clerk
Providence Health & Services
08.2021 - 01.2022
Customer Service Representative
Ace Motors
01.2018 - 07.2021
High School Diploma - Gender Studies
Sonora High School
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