Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Klink

Hillsboro,OR

Summary

I am a motivated employee with years of experience in customer service and banking, seeking a position as a Client Relationship Consultant. My background ranges from customer service experience both in person and over the phone. I am able to respond to emails and maintain a professional attitude even during stressful situations. I am trained to handle money, verify client information, take loan payments, make inquiries on delinquent accounts, update customers about policy changes, assist customers and team members with bilingual needs, and open new accounts. Altogether, I am an eager employee and a fast learner. I am ready for the opportunity to bring my skills and dedication to US Bank and would welcome the chance to further discuss how I can contribute to your team. Thank you for your time and consideration. I look forward to the possibility of an interview.

Overview

5
5
years of professional experience

Work History

Universal Banker

Texana Bank
06.2022 - 07.2025
  • Assisted customers with account inquiries and transactions to enhance service experience.
  • Processed customer deposits, withdrawals, and loan payments efficiently and accurately.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.

Cashier

Harbor Freight Tools USA
10.2021 - 05.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balance throughout shifts.
  • Assisted in training new cashiers on operational procedures.
  • Promoted special sales and loyalty programs to enhance customer engagement.

Customer Service Associate

Lowes Home Improvment
08.2020 - 09.2021
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Collaborated with team members to maintain store organization and visual merchandising standards.
  • Educated customers on product features and benefits, fostering informed purchasing decisions.
  • Engaged in continuous learning about products, services, and promotions to better assist customers.

Education

High School Diploma - General Studies

Longview High School
Longview, TX
05.2019

Skills

  • Branch operations
  • Cash handling proficiency
  • Electronic funds transfer
  • Customer needs assessment
  • Detail oriented
  • 3 years of banking experience
  • 5 years of customer service
  • Multitasking in fast paced environments

Languages

Spanish
Native or Bilingual

Timeline

Universal Banker

Texana Bank
06.2022 - 07.2025

Cashier

Harbor Freight Tools USA
10.2021 - 05.2022

Customer Service Associate

Lowes Home Improvment
08.2020 - 09.2021

High School Diploma - General Studies

Longview High School
Jessica Klink