Jessica Krueger
Kennesaw,GA
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Hospitable Catering Staff with solid background in food and bar service for weddings, social events and corporate functions. Executes food delivery and facility set-up for complex events . Capable Catering Employee with 5 years of experience in serving Fresh Farm to table food. Talented at taking orders, filling special requests and preparing food. Professional and calm when managing many tasks at once and helping customers. Hardworking and enthusiastic Catering Employee trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Talented Catering Staff member eagerly sets up and assembles food and supplies at full-service events to satisfy guests. Over 5 years of friendly and professional serving experience at buffet luncheons, black-tie dinners and receptions. Serves full-course meals in seated and buffet dining styles
Overview
7
7
years of professional experience
Work History
Catering Staff Member
Parsley's Catering
1127 White Circle NW Marietta, GA 30060
05.2019 - Current
- Ensured timely food preparation and delivery for seamless event execution.
- Collaborated with team members to create memorable experiences for clients and guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Supported successful events by setting up venue spaces according to client specifications.
- Streamlined the serving process through efficient buffet line management.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Cleared dishes and glassware quickly following each course.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Food Server
Paradise Grille
3605 Sandy Plains Rd. Marietta, GA 30144
03.2017 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
- Promoted daily specials strategically, driving additional revenue through targeted recommendations based on guest preferences.
- Implemented time management strategies to optimize efficiency during peak hours without compromising the quality of service provided to patrons.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
No Degree - Marketing Management
Chattahoochee Technical College
Skills
- Table Setting
- Food Storage
- Food Presentation
- Attention to Detail
- Sanitation Practices
- Problem Solving
- Multitasking Abilities
- Customer Service
- Time Management
- Weddings Background
- Bartending
- Table Preparation
- Meal Delivery
- Food Safety
- Quality Assurance
- Food Restocking
- Hand-Eye Coordination
- Tableside Service
- Bar Terminology
- Wine Service
Timeline
Catering Staff Member
Parsley's Catering
05.2019 - Current
Food Server
Paradise Grille
03.2017 - Current
No Degree - Marketing Management
Chattahoochee Technical College